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Minimum of 10 years of experience in designing, architecting and delivering in any one of the following Cloud Contact Center platforms: such as Genesys, Amazon Connect, NICE, Twilio, Avaya, Cisco etc.
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Proficiency in cloud-based contact center solutions, such as Cisco Cloud, AWS Connect, Twilio Flex, or Genesys Cloud. Strong knowledge of contact center technologies, including IVR systems, ACD systems, CTI integrations, workforce management, and reporting/analytics tools.
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Experience with Google Cloud and Google Cloud AI/Generative AI and Contact Center AI (CCAI) offerings. Ability to engage and influence executive stakeholders as a business advisor and thought leader in Contact Center AI (CCAI.
$232,000 a yearFull-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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The Marjorie Stewart Senior Center is looking for some friendly peeps who can help us with weekday non-contact delivery of meals to our awesome community of seniors. The Community Services Department encompasses the Library, Sherwood Center for the Arts, Marjorie Stewart Senior/Community Center, the Sherwood Old Town Field House operations, volunteer services, field and gym scheduling, and the coordinating and planning of various cultural activities and events.
ExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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The Call Center Training Specialist is responsible for the on-going development and delivery of department-focused training for new and existing contact center staff. The Training Specialist will work closely with Contact Center leadership to understand training needs and will develop training programs to ensure staff are appropriately trained and in alignment with client requirements.
Full-timeExpandApply NowActive JobUpdated 5 days ago
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