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Deploy and serve as Administrator of Genesys for Workforce Management and Quality Assurance/Call ReviewsSupport and provide guidance to Manager and WFM team in monitoring call flow and availability (real-time), scheduling offline activities, and manage productivity reportsSupport and provide guidance on real time staffing allocation changes to effectively distribute call volume across multi sites.
Full-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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3g/4g/5G architecture knowledge, understanding of call flows and 3GPP standards understanding is highly desirable. Ability to drive Technology strategy in assigned areas – 5G, 4G, Cloud, Security, Analytics, and Automation depending upon need of the business and the customer.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training.
$40,000 - $50,000 a yearFull-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Windows Operating systems, Pearson VUE native applications and tools, Pearson software release processes and teams, call recording applications, and other internal workflows. The Supervisor, Customer Service Operations is responsible for global Contact Center quality and training.
$55,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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Essential Duties and Responsibilities: Build Daily/Weekly Calls, AHT Forecast for all workgroups considering historical trends and planned events and campaignsDevelop SQL queries to pull historical operations and portfolio level data for various analysisPartner with customer communications, strategy & WFM to proactively identify call drivers and call generating activitiesBuild models to forecast tasks and staffing needs for different Backoffice functions.
$53,500Full-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Sales representative, sales executive, inside sales, outside sales, sales manager, account manager, operations manager, business development, business development manager, call center manager, supervisor, director, real estate, realtor, insurance agent, insurance account representative, insurance broker, franchise owner, customer service, business consultant.
Full-timeExpandApply NowActive JobUpdated 6+ months ago - UpvoteDownvoteShare Job
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Research, monitor, and track potential RFPs with the goal of making appointments, and meeting with parties responsible for their ambulance billing contract prior to a solicitation Identify and qualify prospects by telephone, cold call premise visits, and networking.
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Remain available during assigned hours (scheduled shift or on-call pager) to staff for customer medical advice for customers who have nurse/patient relationships. (For a Bachelor's degree: pay would automatically start from $36.15) Schedule: Monday – Friday 8am- 5pm (flexible workday) (limited on-call weekend rotation)Location: Various Locations in Salem + Surrounding AreasType: Full / Exempt General Position Summary: Planning, supervision, and direct implementation of nursing services for people with developmental disabilities.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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1+ year(s) of customer service, customer support, call center, or help desk experience. Meet call handling volume and productivity goals in an inbound call center environment.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Develop customer success metrics and execute account strategies. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers.
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People who do well with us have experience in just about every field you can imagine - customer service, stocked shelves in a warehouse, as a waiter or waitress at a restaurant, administrative assistant, in a call center, temp job, cashier, communications.
Full-timeWork from homeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
RemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience.
$16.7 - $21.25 an hourFull-timeExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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REQUIRED SKILLS AND QUALIFICATIONS: High school diploma or general education degree (GED)2 years’ experience in customer service focused positionPrevious HVAC scheduling/dispatch experienceProficient with Vista, Microsoft Office software including Word, Excel, and Outlook.
Full-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Parts AdvisorThe Parts Advisor is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first. ResponsibilitiesAnswer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.
Full-timeExpandApply NowActive JobUpdated Today
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