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Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design.
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Product Marketing - Position SaaSproducts effectively to highlight unique features & benefits; Craft compelling messaging & value propositions; Collaborate with product teams to ensure marketing aligns with product development; Analyzises online user behavior, conversion data and customer journeys, funnel analysis and multi-channel attribution.
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Responsible for high quality end-user technical support, related to enterprise software and hardwareAn understanding of technology and the ability to apply that knowledge to support all existing systemsProvides investigation, diagnosis, resolution and recovery for hardware/software problemsTwo to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment.
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Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly.
$23 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. As a Senior Product Associate in the Service Product Group, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
$70 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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2+ years of experience or equivalent expertise in user experience research, employing various research methods such as quantitative usability testing (with benchmarking), surveys, card sorting, or tree testing.
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Practically speaking, our Product Strategy team identifies competitive whitespace, facilitates client workshops to draw out business goals and strategic priorities, participates in user research, and drives ideation on the team to make recommendations for the direction of a product.
$139,000 a yearFull-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Job description summary: We are looking for a Senior User Experience Designer to join Operations UX team. As a Senior User Experience Designer within the Operations team, you will help to create meaningful and cohesive end-to-end experiences for our contact center employees.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Experience with conducting user research and usability testing. Your role will involve conducting user research, creating wireframes and prototypes, and iterating on designs based on feedback to deliver the best possible user experience.
$85,000 a yearFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Develop (requirement analysis, design, implement, test) a User Experience both engaging and intuitive. Provide technical guidance and mentoring in User Experience designs and refinement techniques.
RemoteExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Senior User Experience Designer/UI/UX Developer. Advanced skills in Interaction Design, Visual/UI Design, and Information Architecture; Intermediate ability in adjacent skills such as User Research, UX Writing, and Prototyping.
Full-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Mentor, understand, and drive User Experience (UX) research and design to craft high-quality, engaging user experiences. Collaborate with cross functional teams, including engineers, designers, and business stakeholders, in a fast paced, agile environment and be responsible for conception, design, development, delivery, maintenance, and evolution of the customer experience including translating business and user needs into product features.
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Leverage and contribute to different kinds of data (research findings, analytics) to identify and solve user problems and measure impact. They are currently in delivery on a major customer facing project right now so the Content Strategist will work closely with an Experience Design Lead on the team to keep the lights on with this project (keep an eye on Jira tickets, assist with occasional design update requests due to maybe a disclaimer changing, etc.
$41 an hourExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Conduct extensive user research to understand the Jobs-To-Be-Done (JTBD) framework, identify unmet needs, and prioritize product features based on qualitative and quantitative data. Experience with Agile methodologies and product management tools (e.g., JIRA, Confluence.
$160,000 a yearFull-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Experience conducting user research and translating insights into actionable design improvements. Conduct user research and evaluate user feedback to optimize existing interfaces and create new features.
$60 an hourFull-timeExpandApply NowActive JobUpdated 22 days ago
user experience research jobs in Columbus, WA, Ohio
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