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Extensive experience working in ServiceNow and SharePoint (or similar platforms); proven experience as an UX Content Strategist or a similar role; experience in user adoption strategies, change management as well as transforming cross functional teams, and diversified business units.
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Develop user personas and tailor content to address specific user segments, ensuring a personalized and relevant experience; conduct user research to understand audience needs, preferences, and behaviors, translating insights into actionable content strategies; utilize data and analytics to measure content performance and make data-driven decisions to optimize the user experience.
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Manage consistent and well-formed taxonomy across all enterprise platforms, including navigation and tagging, while also collaborating with UX/UI designers to contribute to the information architecture of digital products; provide guidance and support to content creators, including writers, designers, and videographers.
Full-timeRemoteExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Minimum ten years of recent experience in crafting, and generating, deploying and managing content and content strategies, processes and solutions; minimum five years of recent leadership experience in business facing, leading enterprise-wide knowledge transformation programs, including org change management, product/process adoption, and managing value by metrics/KPIs.
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Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.
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Strong content, collaboration, program and communication management and agile delivery method experience; excellent presentation skills with focus on details and quality. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at ' Benefits & How We Work.
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Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations.
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KPMG is currently seeking an UX Content Strategist to join our Digital Nexus technology organization. Deep understanding of Human Centered Design, copywriting, content marketing, SEO, and digital marketing trends.
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Contribute to training and managing AI models with the right data to ensure that the generated content is relevant, accurate, and aligns with the brand's voice and objectives; stay up to date with regulations and laws regarding data privacy, AI, and digital content.
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KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. This is a remote work opportunity. Bachelor's degree from an accredited college or university in marketing, communications or a related field is preferred.
Full-timeRemoteExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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Create and maintain a content calendar to ensure timely delivery of high-quality content; optimize content for search engines and implement SEO best practices; collaborate with internal stakeholders to ensure consistent brand messaging and voice across all content.
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Collaborate across IT with other engineering, operations, and support teams to provide direction and support, streamline processes, gain efficiencies, and enhance the overall user desktop experience; Oversee Tier 3 and higher ticketing system queues and process tickets, acting as point of escalation interface with IT and business units on a regular basis to support requests from internal customers, working with vendors when needed to resolve complex technical issues.
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Minimum three years of recent experience with and strong understanding of various infrastructure technologies such as WAN/LAN, TCIPIP, DHCP, DNS, VPN, Windows Desktop operating systems. Proven experience in Agile development frameworks such as Kanban and Scrum with a strong ability to analyze, structure, and break down complex deliverables and tasks into multiple pieces; advanced level ability to troubleshoot, research, and resolve complex enterprise client-server software, hardware, and network problems.
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Manage and maintain systems and processes that enable management and security on the endpoint such as Group Policy and Configuration Profiles; monitor and enhance packaging, software and patching deployment schedules as needed; create and maintain documentation, including roadmaps, architecture, operational procedures, knowledge articles, user reference guides, and project plans; perform system and network system health checks and validations.
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Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries.
Full-timeRemoteExpandApply NowActive JobUpdated 18 days ago
user experience support jobs Company: Kpmg Us in WA, Ohio
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