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H&R Block is looking for a Multi-Unit Team Leader to accelerate our seasonal tax business by managing three H&R Block offices and providing leadership to the customer-centric teams that work within them.
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Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. It's an exciting time to be a part of H&R Block.
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You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. At H&R Block, we believe in the power of people helping people.
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At H&R Block, we're curious, creative, and always on the move. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
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Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block.
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As a Multi-Unit Team Leader, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three tax offices.
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Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit. Multi-Unit Team Leader.
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Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary.
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Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
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At H&R Block, we believe and invest in our people by committing to their total well-being. At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
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Joining us as an Associate Team Leader , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals.
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Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. About H&R Block. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955.
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Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you! Strong organizational skills and ability to plan and manage day-to-day office operations.
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Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
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When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation. You won't prepare taxes in this role, so prior tax preparation experience is not required.
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full time multi unit jobs Company: H R Block in WA, Ohio
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