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IT Help Desk Support Specialist Key Responsibilities Triage and Manage Incidents: Efficiently triage and prioritize incidents and service requests using ServiceNow. IT Help Desk Support Specialist Required Qualifications Proven experience in a similar Service Desk or IT Support and problem resolution role.
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Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social.
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BlueTriton also owns and operates ReadyRefresh®, a water and beverage delivery service for homes and offices. We are seeking a highly skilled and customer-focused Field Service Technician to provide exceptional support to our Executive Level positions (VIP Support.
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Skill Required / Desired Amount of Experience IT Security Engineering Experience Required 6 Years CrowdStrike Identity Protection Required 2 Years CrowdStrike Falcon Complete Required 2 Years Microsoft 365 Security Solutions Required 2 Years Microsoft Active Directory Required 2 Years Microsoft Entra Required 2 Years Secure email gateway solutions Highly desired 1 Years Enterprise SIEM Solutions Highly desired 1 Years Experience in IT Incident Management Highly desired 1 Years.
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Shadow Service Delivery to learn about incident management and Root Cause Analysis (RCA). The Observability Engineer will be responsible to contribute to building, growing, and fostering adoption of our enterprise Monitoring and Observability capabilities which aims to cover all the hardware, software, products and platforms within our IT landscape and Business domains.
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SUMMARY: A prominent organization in Houston is seeking a skilled IT Service Desk Manager to lead and manage the daily operations of its IT Service Desk. This role will oversee IT support analysts, ensure alignment with the organization's IT Service Management (ITSM) framework, and ensure exceptional customer service.
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Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time.
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Experience implementing and maturing ServiceNow Modules such as ITSM, IT Asset management (ITAM), IT Operations Management (ITOM), Event Management, CMDB and Common Service Data Model (CSDM) (Strongly Preferred.
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3+ years of experience with IT service management (ITSM) tools, specifically ServiceNow. The IT Asset Management Analyst/Business Systems Analyst (BSA) will play a critical role in supporting the implementation, documentation, and management of asset and configuration management program.
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The State of New Hampshire Department of information Technology (DOIT) is seeking an experienced IT professional to assist our in-house team with the deployment and configuration of CrowdStrike’s Identity Protection platform module into our existing CrowdStrike environment.
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Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
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Guidehouse is seeking an IT Project Manager who has experience successfully leading one or more software development projects for the Federal Government using agile practices. Excellent communication skills and strong customer service focus, delivering value to the business.
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The selected candidates will collaborate with other Cyber Security and IT staff members, travel occasionally, and provide some after-hours support. The candidate will report directly to the regional IT Manager and provide support for the day-to-day administrative operations of the IT department.
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Experience and familiarity with using an IT Service Manager tool for ticket creation, updating and reporting. 2 years of experience using an IT Service Manager application for logging tickets and requests.
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Itochu Building Products (IBP) Holdings has an immediate need for an IT Help Desk Technician. As the IT Help Desk Technician , you will be the primary support conduit for all of Itochu Building Products.
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it service jobs Title: service associate desk in WA, Ohio
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