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Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices. The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter.
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Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
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Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers. Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
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Assist with customer labor claims, making sure they are processed quickly and efficiently. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
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Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
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Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store. Team Member Health/Wellbeing Programs. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
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Assist on front counter as needed and, on the retail counter as needed. Stock Purchase Plan & 401k with Employer Contributions Starting Day One. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
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Ensure delivery vehicles are serviced and maintained according to company standards. O'Reilly Auto Parts has a proven track record of growth and stability. Work with installers/professional customers to develop sales relationships.
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Hands-on knowledge of automotive repairs. Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
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Fluency in multiple languages (Spanish is highly desired). Tuition Educational Assistance Programs. O'Reilly Auto Parts is an equal opportunity employer. Above average communication skills. Opportunities for Career Growth.
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Strong background in mechanics. All other duties as assigned. Competitive Wages & Paid Time Off.
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Total Compensation Package. Strong background in mechanics. Essential Job Functions. All other duties as assigned. Competitive Wages & Paid Time Off.
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Strong background in mechanics. All other duties as assigned. Competitive Wages & Paid Time Off.
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The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Premiums may be based on schedule, facility, season, or specific work performed. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances.
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Bilingual candidates encouraged to apply. Total Compensation Package. Strong background in mechanics. Essential Job Functions. All other duties as assigned. Competitive Wages & Paid Time Off.
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customer service fleet management jobs Title: installer in WA, Ohio
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