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As aPatient Care Specialistwith Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery.
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As a Patient Care Specialist with Sentara Health, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery.
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Assists in Care Management Team of social workers and nurses with functions such as but not limited to provide census reconciliation, administrative support for care coordination and discharge planning activities, working with the payors, accurate and critical information data entry and tracking, and report creation.
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SUMMARY: Assists in Care Management Team of social workers and nurses with functions such as but not limited to provide census reconciliation, administrative support for care coordination and discharge planning activities, working with the payors, accurate and critical information data entry and tracking, and report creation.
ExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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This specialist will also support the Provider Relations Manager in research to bring resolution to provider managed care issues regarding health plan policies and procedures impacting provider enrollment and payment.
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Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery.
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Required Experience: Three years in a health care field or one year in Utilization Management at a Medical Group or Health plan experience; electronic Health Record (EHR) and Case Management applications, e.g. Midas or 3M.
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Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc.
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The Administrative Specialist will be responsible for providing front office administrative support in a fast paced environment. This role requires a proactive and organized individual who can handle multiple responsibilities, from administrative tasks and client follow-up to coordinating and facilitating the onboarding of new care team members.
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