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B2B, Customer Service / Telephone sales experience - 3. The Business Retention Representative maximizes customer and revenue retention via inbound and outbound telephone calls from and to commercial customers requesting Disconnect/Downgrade of service while attempting to retain and grow their business.
$18 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience: 5-7 years of customer service/call center experience. Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on.
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Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling. The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Experience: Three or more years of Customer service, order entry; Two years Advanced telephony experience; Two years Salesforce; Two years Telecommunications. Matrix managed efforts to ensure SLOs are maintained, and that service implementation is executed.
Full-timeExpandApply NowActive JobUpdated 15 days ago
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