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The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. Technical Certifications or demonstrable experience in in one or more MDM Products (AirWatch, MobileIron, XenMobile, Symantec MDM, Good Tech) • Seeking candidate who can mentor, teach and grow a small team from within to support growing customer requirements • Must have great communication and documentation skills.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Click here to watch a short video previewing the Top 10 reasons to join our award-winning customer experience team to help keep people, families and communities connected to the news and entertainment that matters.
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Engage with a diverse consumer base to provide solutions for customer needs and technical issues. Tech savviness with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best In Class Customer Experience speaking to customers over the phone.
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SUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks.
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Primary Function Customer Support Specialists assist customers with spare parts sales, automation equipment quoting, and acts as a customer representative within Lincoln Electric Automation, Columbus.
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Bachelor's degree or 1-3 years of experience in a customer-facing role, such as Customer Success, Customer Support, or Account Management. OneRail is seeking an eager Customer Support Specialist that wants to get their foot in the door at a fast-growing logistics technology start up.
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As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience.
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The Customer Support Specialist assists clients in troubleshooting issues that arise with CCH Tagetik Cloud Solutions, working as a functional support team member. Interacts with customer and understands the client business process.
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As the Advanced Computer User Support Specialist, you will diagnose and resolve end-user issues with efficiency and provide exceptional customer service. Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Computer User Support Specialist Advanced position and to join our team of qualified, diverse individuals.
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A Bachelor's Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
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A Bachelor's or Master's Degree in a Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post-degree experience in providing support coordination services.
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High Tech global manufacturing and engineering company, located in Auburn MA, has an immediate opening for a customer facing, outgoing, and motivated technical Sales Support Engineer to grow our business with OEM, Industrial and Research customers on the East Coast.
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1+ years working in a high leverage, customer facing support role or strategic account management role (ideally within the B2B, SaaS, and/or hospitality industry) This role is imperative in advancing our mission to provide world class customer support to our clients.
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Minimum of 3 years of experience in IT customer support or a related field. The candidate is required to hold one or more of the following certifications: Foundation Certificate in IT Service Management (ITIL) v3 or higher, MTA: Microsoft Technology Associate, MCSA: Microsoft Certified Solutions Associate, MSCE: Microsoft Certified Solutions Expert., Apple Certified Associate - Mac Integration Basics (current or current -1 version), Apple Certified Support Professional (current or current -1 version.
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customer support jobs Title: technologist Company: Hca Healthcare in Chagrin-falls, Ohio
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