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The Workforce Management Analyst will report to the Command Center Manager the Workforce Management (WFM) Analyst is responsible for providing short, medium and long-term contact volume and staffing forecast within the contact center, and the timely production and analysis of management reports to support the operation for both inbound and outbound contact types.
$42,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Workforce Management software experience is required (Dialers, CMS, Genesys or similar). Maintains a high level of awareness of the call center activities, processes, and procedures as well as call center best practices including the transition onto Genesys Workforce Management Tool.
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Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
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As an integral part of the Iowa Workforce Development, an Employer Liability Specialist of the Account Management team, will assist employers to establish, maintain, and terminate accounts that aid all of Iowa in Unemployment Process.
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Proficient Computer Skills including MS Office Suite, Customer Information Systems (CIS), Computerized Maintenance Management Systems (CMMS), Geographical Information Systems (GIS), and cloud based applications for mobile asset and workforce management.
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The Workforce Management Analyst is responsible for creating and overseeing the distribution of reports to Clients and to the Contact Center Leadership Team, including the Workforce Management Manager and Workforce Management Senior Analyst.
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EnCompass LLC is seeking a Workforce Development Director to serve as key personnel on the Global Health Training, Advisory, and Support Contract (GHTASC), a 7-year contract with USAID’s Bureau for Global Health (GH) with Credence Management Solutions as the prime contractor.
$145,000 - $175,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The WSC Mgr. is an essential member of a team of dedicated and talented professionals in delivering a wide range of base operations support services - such as installation and facility operations, maintenance and repair; workforce and security support; logistics support; and, project management, as well as others - at NGA facilities and sites located throughout the Washington National Capitol Region (NCR.
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One (1) year of experience engaged in employment search, facilitation, and case management activities in one of the following client-based programs: Workforce Innovation and Opportunity Act (WIOA), Workforce Investment Act (WIA) or equivalent, CalWORKS Employment Services, Regional Occupational Program (ROP), Job Corps, Department of Rehabilitation (DOR), Wagner-Peyser Act, Department of Labor Welfare to Work Program, or related workforce program.
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Global Workforce Management: Ensure seamless HR operations in managing a diverse and global workforce, considering cultural differences and regional regulatory requirements. Tech Proficiency: Proficient in Google Suite and HR management systems (e.g., Greenhouse, Checkr, Rippling, Lattice, Culture Amp, Pave.
$313,000 - $439,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. This role will provide leadership and support for the planning, development, implementation and maintenance of strategic, technical and operational plans to support and facilitate technology excellence and HR integration of the company’s Human Capital Management system and other HR systems, data management, data privacy, and reporting and analytics in alignment with the goals of the organization.
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8 years professional engineering, software development and/or configuration management experience. SWCM provides innovative solutions through automation, continuous improvement, and a skilled workforce providing support for all digital computing products: embedded software, firmware/configurable logic, test equipment, simulation, Commercial-Off-The-Shelf (COTS) and tools.
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Reporting to the Human Resources and Communications Director at Freeport, the role will focus on end-to-end strategy for attracting and retaining diverse talent including STEM (Science, Technology, Engineering and Math) education, workforce development, learning & development, and talent acquisition.
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Knowledge or experience with Workforce One (WF1) case management system. Case management experience with Dislocated Worker, WIOA Adult, Adult Career Pathways, WIOA Youth, MN Youth Programs, or other closely related human services programs as determined by the agency.
$30.55 - $45.02 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. Discipline: Allied Health Professional.
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workforce management jobs Title: insurance professional in Chagrin-falls, Ohio
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