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Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles.
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Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.
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In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
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Education support programs, including tuition assistance and trade skills scholarships. 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
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All Lowe’s Associates Deliver Quality Customer Service While Maintaining a Store That Is Clean, Safe, And Stocked With The Products Customers Need. As a Customer Service Associate, This Means.
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