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Comprehensive knowledge of ITSM and Service Delivery; ability to manage complex processes; must have a value driven mindset and work experience in mature product and service management; understanding of Agile development practice.
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The IT Service Management (ITSM) Analyst will work as part of the team dedicated to ensuring the efficiency, effectiveness, and quality of NetJets' Service Management processes and execution. We seek someone with excellent analytic and communication skills who can translate ITSM processes into technology requirements aligned with industry best practice frameworks (ITIL.
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Extensive experience with ServiceNow platform including: ITSM(Incident, Change, Problem, etc), ITOM(CMDB, Discovery, Asset, etc), SecOps and Service Portal. Extensive experience with ServiceNow platform including: ITSM(Incident, Change, Problem, etc), ITOM(CMDB, Discovery, Asset, etc), SecOps and Service Portal.
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As an IT Architect, you will play a crucial role in developing innovative ServiceNow solutions to address the ever-changing ITSM, ITOM, ITAM, and ITBM needs. As a subject matter expert in ServiceNow, ITSM, ITBM, ITOM, ITAM, OTOM, and OTSM, you will have a significant impact on our roadmap development.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Proven experience managing a CMDB - preferably in ServiceNow or similar ITSM tools. Serve as the IT Configuration Manager responsible for ensuring timely consolidation of data from provisioning tools, discovery using ServiceNow discovery and Tanium to populate the CMDB.
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The contract position, Atlassian Administrator, JIRA Service Management and JIRA Cloud is responsible for defining and executing the technical strategy and tasks to successfully migrate the team from the current ITSM and JIRA toolset to the Atlassian cloud based solutions.
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HR Service Delivery, ITSM, or Workplace Services experience. HR Service Delivery, ITSM, or Workplace Services experience. Create and enhance ServiceNow portals using HTML, CSS, and Angular for improved user experience.
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Executing ITSM/ITIL processes to ensure ongoing stable operations and alignment with SLAs. In addition, they will extend their responsibilities to take on Project Management roles and Operations topics and may also fill the Agile Scrum Master role.
ExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Fully proficient in the core technologies used by (C#, ASP, ASP.net, JavaScript, Angular JS, T-SQL) Planning and facilitating key Agile events including daily scrum, sprint planning, sprint demo and retrospective meetings.
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Net, C#, Web, databases, Siebel, or SAP) At SoftSages, we foster an environment that promotes diversity, inclusion, and equality, valuing the unique perspectives and experiences each team member brings.
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Design collaboration platforms such as FIGMA & ability to convert FIGMA designs in HTML/CSS code. System, integration and user acceptance test planning, execution, and testing support. Team up with the Product Owner to manage the Product backlog.
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ITIL Knowledge and ITSM Tools. Knowledge of networking technologies including PING, NETSTAT, DHCP, DNS, and NSLOOKUP. ITIL Knowledge and ITSM Tools. SCCM or SMS like experience. PowerShell scripting experience in a production environment.
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