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The job: Provide customers with maintenance, repair, and installation assistance for CNC machine tools on-site or by telephone. 2-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
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JOB DESCRIPTION The Opportunity Delaware North Sportservice is hiring a seasonal Assistant Maintenance Technician to join our team at Progressive Field in Cleveland, Ohio. As an Assistant Maintenance Technician, you will provide prompt, professional and courteous responses to all requests, including those from food and beverage service provider, other contracted building service providers and Ballpark patrons.
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Confer routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff.
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3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.
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Experience working with Fanuc, Mitsubishi, and/or Siemens and controls are a PLUS.Good verbal and written communication skills with exceptional customer service orientation. Establish and build exemplary communication and customer service relationships with customers.
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Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service. Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to ServiceDemonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers.
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Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams. Minimum Requirements: Bachelors or Associates Degree in technical related field of study preferred.
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Basic computer literacy and working knowledge of MS Word, Excel, and Outlook. Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.
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Minimum of 50% travel in multi-state region; drive or fly depending on distance. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
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Employee is expected to work at the Technical Center when not visiting customers. Responsibilities include up to and not limited to: Creating and updating documentation of technical information. The requirements listed below are representative of the knowledge, skills, and abilities required.
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To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events.
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The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
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Perform floor repair and preventative maintenance of all Slot machines including machine cleaning and overhauls. It is the responsibility of the Slot Technician – Level III to complete shop repairs, rebuild slot games, and complete hands-on training of all gaming devices and related systems while providing excellent guest service.
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Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations. Conducts training courses for both customers and Company personnel on the operation and maintenance of laser systems; the use of the entire Company Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
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Utilizes the FMC mission, core values and customer service philosophy to ensure quality service while maintaining a high level of efficiency management. Availability for night and weekend calls/troubleshooting may be necessary to oversee issues as they arise with management of a 24/7/365 service.
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service machine maintenance jobs in Independence, OH
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