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Manage the analyzing of customer service adjustments, product issue investigations, audit results and other data to identify safety, legality and quality issues and creatively seek continuous improvement.
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Leads the planning, developing, implementing, and onboarding the social services campus staff to assure exemplary processes in customer service, resident engagement and life enrichment. Establishes and directs the overall visions and objectives for the social services department to all campuses by identifying needs in terms of quality assurance, staff development and role modeling.
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Chef ManagerStoryPoint Grove City POSITION SUMMARY Responsible for managing overall community dining operations and experience, as well as leading by example with regard to customer service, employee relations and quality assurance while maintaining compliance with Leisure Living Management policies and applicable regulations.
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Contributes to the overall goal of maintaining quality customer service. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals - including becoming a team captain, trainer, quality assurance supervisor or manager.
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Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
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The Hood Container Columbus Summer Internship Program is a 12-week experience that offers students an opportunity to grow their careers through a variety of focused internship assignments in the Accounting and Customer service departments.
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Do you enjoy providing operational stability and positive change management for Contact Centers, Customer Service Specialist, Operations areas and their related support organizations thru the focused delivery of high-quality business process solutions and professional technical services.
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Experience in inspection of roofing warranty claims/quality assurance and written reports. This position supports the Warranty Department and Quality Assurance Team at the World Headquarters.
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Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
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As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients.
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Following our Quality Assurance standards at all times and meeting all KPI targets. 2 years + of contact center experience in a call center-related field, including customer service.
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Have full knowledge of SOPs for customer service tasks in our systems and warehouse systems. The Customer Advocates are responsible for maintaining customer satisfaction through inbound / outbound phone calls, email support tickets, chats, forums , and any other avenues of communication within the company.
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