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The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.
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Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
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Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description. Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
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Training the staff on the High Fives of Customer Service. Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed.
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Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales.
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Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
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The Order Management Support position encompasses but is not limited to, data entry, ticket updates, field customer relationships, pricing and product ordering, scheduling, and troubleshooting customer field issues.
ExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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This position is responsible for handling all order fulfilment, order review, order entry, acknowledgement, order tracking, customer portal management, and proactive communication as it relates to order processing and acknowledgement.
Full-timeExpandApply NowActive JobUpdated 12 days ago
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