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Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
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Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health. Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
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Engage Purchasing department for parts inventory, Technical Support partners for escalation process, and local Sales team to help exceed customer expectations. On-call availability for 24x7 customer needs as part of a scheduled rotation throughout the service team.
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Monitor, advise, train and develop recommendations/guides for operational improvement to Dealer Principals and Dealership Managers in the areas of Wholesale/Retail Vehicle Sales, Vehicle Inventory, Market Penetration, Accessory/Parts Sales, Inventory Control, Service Training, Warranty Administration/Cost Control, Consumer Relations, Customer Satisfaction, Effective Marketing, Shop/Technician Efficiencies and Factory programs such as Power.
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Perform customer training by utilizing key sales support materials. Product Support Sales Representative. Maintain timely equipment population records by scheduling timely customer sales calls.
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