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Call Center management experience (preferably in an Avaya or Cisco Call Manager environment). Experience managing and/or installing PBX, Unified Communications, and Call Center systems, particularly Voice Over IP systems, may be substituted for computer systems development, programming, and data base administration.
$100,168 a yearExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Oversee, track, and trend the secret shopper calls to the Call Center to assess the Customer Service Representatives (CSR) This includes ensuring that quality audits are performed according to the Quality Assurance Scoring Guidelines, providing feedback to direct reports, serving as a liaison between the Call Center Operations management staff and the Quality Assurance team, and hiring, training, coaching, counseling, and evaluating the performance of direct reports.
Full-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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The REITs, CRE Funds, and Capital Call Facilities Credit Specialist II will independently manage an existing portfolio and underwrite new credits to public REITs, private CRE funds, and Capital Call Facilities to CRE sponsors.
$198,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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The CSB Credit Specialist II performs the credit underwriting and credit administration functions. The CSB Credit Specialist II is responsible for ensuring quality and compliance within an assigned portfolio, supporting new business development while applying credit risk policy and adhering to TDBG risk appetite.
$198,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Serve as a liaison between the Call Center Operations management staff and the Quality Assurance team. The Manager of Call Center Quality and Compliance is responsible for the day-to-day management of the Quality Assurance and compliance team.
$85,000Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Benefits Call Center Representative II-HR Benefits-Mount Sinai Hospital-Remote-Full Time -Days. The Benefits Call Center Representative II is an experienced benefits representative, and is the primary contact for all front line NBU and BU employees calling into the HR Benefits Call Center for assistance regarding Mount Sinai Health System benefit issues/questions.
Full-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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JFK Airport Customer Experience Specialist On-Call. Customer Service experience is a requirement, airport experience a plus. Customer Service Agents are the first line of defense for our customers.
Part-timeExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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5+ years of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, Chatbots, Call Recording, WFM etc.) Lead implementation of Inbound & Outbound solutions, QM recording, WFM, Omni-Channel, Analytics, Customer Journeys, and Reporting.
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Addigy, Datto, Ring Central, Zendesk, and Azure is a plus. Our new integrated center on the Lower East Side reunites our school and museum in one space to become the cultural anchor of Essex Crossing.
$29.75 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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The Donation Call Center Manager is part of the Processing, Distribution Center of Housing Works Thrift Shops, working closely with the Moving Manager to ensure the enterprise as a whole is successful.
$28 an hourFull-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS) designation preferred. Creating and enhancing various KYC processes (KYC includes: Customer Identification Program (CIP), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD), Periodic Reviews.
Full-timeExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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Hyundai KIA America Technical Center, Inc. (HATCI) is currently looking for a Junior or Mid-level Visualization Specialist to join our team at KIA Design Center in Irvine, CA. KDCA Junior | Mid-Level Visualization Specialist.
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As our strategic customer success manager healthcare specialist, you'll be on the ground-floor helping us build processes for onboarding, adoption, and retention. You'll be reporting to the VP Customer Success and be working very closely with our other customer success managers as well as our Healthcare Pod leadership in building a World Class CS org.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The EV Charging Tech Support Specialist is an energetic problem solver as part of the site operations team at IONNA. You will work directly with our call center, our NOC engineer, field techs, and hardware manufacturers/partners to troubleshoot and resolve EV charging station issues in the field and return stations to active service in the shortest possible timeframe.
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The Center is seeking a dynamic and compassionate professional to join the Center’s People team as an Employee Relations Specialist. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution.
$90,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago
call center customer specialist plus jobs Company: Aon Corporation in Woodside, NY
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