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Provide the very best customer service experience for all bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce.
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Manage an outsourced team of customer support advocates. Being part of the Customer Success team puts you at the center of the organization, living in the product team at TIDAL. We are a small but mighty team that delivers the best customer experiences to all of our listeners and artists.
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Focus on the customer: As an IT Support Engineer, you are expected to be knowledgeable of customers' business and requests and use the information to drive higher levels of service and customer satisfaction.
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Our client, a fortune 500 data and AI company is looking to identify a Customer Support Technician - IT I to join their team. You will take ownership of customer issues escalations as a member of the IT support staff applying your understanding of systems within multiple applications in our tech stack.
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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
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Experience in and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution.
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As a Customer Service Representative, you are a key member of the team and represent Mr Appliance on support calls. Complete work orders, return customer calls, and respond to customer complaints.
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Provide Application Support for multiple Equity Sales and Trading Applications focusing on Bloomberg and OMS/Fidessa. Join an established, fast paced Trade Support team and help grow our purpose driven Equity Sales and Trading Desk.
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Proven experience as an IT Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role, preferably within a SaaS-based high-growth company. The IT Support Engineer at Handshake is responsible for maintaining the IT needs of the company, including but not limited to the distribution, troubleshooting, maintenance, and disposal of corporate devices and other IT equipment.
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Providing technical support to the GMI users, including troubleshooting issues, answering questions, and resolving problems. The FIS GMI product is a comprehensive, multi-currency, multi-asset class platform designed to support the middle and back-office operations of financial institutions, including banks, hedge funds, asset managers, and trading firms.
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The Application Support Manager role primarily serves in the EMR Department to work in our Bronx Administrative office in New York. As an Application Support Manager, the candidate will be responsible for supporting the following areas: This is a hybrid role and requires candidate to be on site 4 days a week and 1day remote following IT department’s work from home policy.
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Position Summary: The Direct Support Professional provides individuals with developmental disabilities with skill development through a combination of community & classroom learning experiences.
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7+ years experience in customer facing roles at B2B SaaS companies in one or more of the following functions: technical support, customer success, sales engineering, product management, engineering, network operations.
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Meet with Sales and Customer Experience Manager or the Operations and Visual Merchandising Manager sales floor activities or support activities to monitor. Provide Active Supervision by continually circulating the selling floor, directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume.
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Collaborate with product and technical teams to customize solutions that meet customer requirements. Your goal is to identify upsell and cross-sell opportunities, manage account health, and understand your customer's evolving needs, ensuring our clients receive maximum value from our identity and access management solutions, and that Okta can grow and retain its customer base.
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customer support jobs Title: technical customer support Company: Adt Security Services in Queens, NY
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