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The Project Manager, Customer Onboarding, plays a crucial role in ensuring smooth transition between Business Development and operations. Address customer concerns/service failures and propose resolutions to mitigate the issues including troubleshooting, feedback/follow-up throughout the defined onboarding period (dependent on the volume/account size.
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Job Title: Design Director, Brand & Customer Experience Design. Duties: Drive the creation, visualization, and lead execution of the development for projects with PepsiCos customer partners.
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The Customer Success Analyst will also establish and maintain close relationships with various departments across the global Playtech organization. Playtech is seeking a US iGaming Customer Success Analyst to join our Operation Team in the US. The Customer Success Analyst will work with the Customer Success Management team.
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Be a part of an exciting new group of after-hours team members who have exemplary customer service skills, assist with our clients travel needs, have an eagle eye for details, and love the challenge of trouble shooting files.
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Russell Tobin is looking to hire a Customer Care Manager for a luxury makeup and skincare company in New York, NY for an approximate 6-month contract for maternity leave coverage. This person will oversee customer service workload, be the line manager for the Customer Care Advisors and Senior Advisors, own the supply chain impact on the customer experience and lead by example through demonstrating Charlotte Tilbury values.
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As a Customer Engineer, you will work with the Sales team to introduce Google Cloud Security offerings to our customers and partners. Work with all Google Cloud Security products to demonstrate and validate solution benefits in customer and partner environments.
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We are strengthening our global Enterprise Sales Organization with a customer-centric Senior Customer Success Manager to secure mutually successful business relationships and grow our business with a portfolio of Epidemic Sound's most strategic enterprise clients.
$97,500 - $130,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Implement personalized marketing campaigns, leveraging email marketing, in-app messaging, social media (in partnership with the Social Media Manager), and other channels to deliver relevant content and offers to specific groups in order to drive customer engagement and encourage revenue generating activity.
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Product and Roadmap Alignment: Regularly connect the dots between customer needs and our product roadmap. As a member of our customer success team, you will have the unique opportunity to shape the go to market strategy, product, and culture at an early stage start up.
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Minimum 3+ years’ experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager. Reports to VP, Customer Success.
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6+ years of relevant work experience in customer success, account management, or sales at a SaaS company. Passion for customer success, and ability to put the customer first. Deliver value and customer satisfaction through all stages of the customer lifecycle from onboarding through growth and renewal.
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Drive customer delight by enabling omni-channel brand storytelling, creating a compelling and consistent brand narrative for their partnership. Customer Success Manager. In addition to defining and executing strategic development plans for customer engagement, retention, and growth, you will play a crucial part in strengthening their position as a leading sustainability solutions provider for the consumer packaged goods industry.
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In addition, Customer Success is responsible for working with marketing to deliver ongoing qualitative and quantitative value/ROI for our clients to help support expansion and renewal efforts. The Director, Customer Success is a key role within TIFIN's Asset Management Customer Success team.
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Over the next couple years, we'll be significantly expanding our footprint across the U.S., which means we are going to hire a lot of people and each one of them needs to uphold our brand promise, embody our core values and always extend Mexican Hospitality - Tacombi's unique service culture - to our growing customer and employee bases.
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About the job Customer Success Manager in the USA (SaaS Product Vertical) At least 5 years of B2B customer success ,customer service or account management experience in SaaS related fields.
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Title: customer Company: Vca in New York, NY
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