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Experience managing a support ticket queue in JIRA, Zendesk, or similar system. As a Lead Ad Platform Technical Operations Solutions Engineer supporting the Ad Platforms technology team at Disney, you are a part of a high-performing team redefining TV advertising.
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Troubleshoot technical problems with clients by phone and via Zendesk. Who we need: We are currently seeking a Technical Support Specialist to join our New York office. Skills/Knowledge: Excellent professional and technical writing skills including tone, clarity grammar, punctuation skills are required specifically for, but not limited to, internal documentation.
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Experience with content management systems and ticketing systems such as Jira, Confluence and Zendesk. A typical technical writer is responsible for organizing, editing and maintaining technical records and files.
$39.26 - $43.37Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Implement and maintain customer and distributor master data between Zendesk, Hubspot, and other internal software platforms to streamline communications and make data consistently available cross functionally.
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This includes SQL expertise, knowledge of cloud data warehouses, cloud provider services (AWS, Google, Azure), ETL/ELT tools, data modeling/engineering, general networking knowledge and cloud SaaS applications (Zendesk, Salesforce, Marketo, etc.
$350,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Technical troubleshooting experience, with familiarity using tools such as Zendesk, Asana, Slack, Salesforce. Minimum 3 years of experience in customer-facing SaaS roles (e.g., customer support, technical support.
$75,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Solve Zendesk tickets by investigating and managing technical issues and incidents. The Tech Specialist will act as a technical support liaison and as an escalation focal point. We are looking for a hands-on Tech Specialist , with a great technical & analytical mind, interpersonal skills and service / solutions orientation to support our global Operations team.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Experience with IT service management tools (e.g., Zendesk, ServiceNow) The ideal candidate will possess strong communication skills, technical. 3+ years’ experience in a technical IT customer service/support role.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Technical Skills: Proficiency in business intelligence tools (e.g., Tableau, Power BI), management of CRM systems (e.g., Zendesk) and experience with automation tools or platforms (e.g., Zapier, Integromat) is highly desirable.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Technical Expertise: Strong proficiency in selecting, implementing, and managing the Customer Success tech stack, including tools like Pendo, Zendesk, or other CRM and customer engagement platforms.
$135,000 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Ad Platform Technical Operations Solutions Engineer supporting the Ad Platforms technology team, you are a part of a high-performing team redefining TV advertising. We’re seeking an ambitious Solutions Engineer who will be responsible for owning day-to-day technical operations for the creative transcoding pipelines.
$57 an hourExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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Strong familiarity with CRMs and ticketing/support systems (Zendesk, Salesforce, Intercom, Freshdesk) 3-5 yrs work experience as a Technical Support Engineer Lead or similar role. They are seeking an experienced Technical Support Team Lead to join their North America's Support Team. This position offers a substantial opportunity to exercise your in-depth knowledge of hardware and software platforms.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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As the Technical Support Associate, you will assist with our day-to-day support operations. You are familiar with and have used Zendesk as a Support ticketing tool. CompTIA A+ or similar technical certification is the preferred.
$85,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Technical experience leveraging digital tools like Asana (or other PM tools), Pardot Salesforce, Zendesk,Slack, Google Suite, and Microsoft Office. Lead the team in crafting end-to-end engagement strategies and material for our learning programme portfolio, working closely with issue experts across the Global Compact portfolio (climate and environment, gender, labour and human rights, anti-corruption etc) as well as leading companies and other U.N. agencies.
$80,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The ideal candidate will have hands-on experience with Microsoft Office 365, Microsoft BI, Salesforce, Zendesk and Drupal CMS, along with a robust background in managing diverse technical projects.
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zendesk technical jobs in New York, NY
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