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The Principal Product Manager - Technical, will be fluent in a range of strategic and analytical approaches to product and technical leadership, including the ability to build compelling value propositions, influence stakeholders, and provide clarity on complex systems and dynamics via rigorously refined written and verbal communication.
$161,900Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Requirements: Experience:Significant technical experience in: Networking (cloud specifically), virtualization, systems (i.e. DevOps) Secondary experience in: networking or virtualization (whichever not primary above) Customer-facing experience, primarily as a Sales Engineer Secondarily as a customer support engineer or similar Startup experience preferred - or if only at big companies, experience working on newer products vs.
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You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives and be able to collaborate with others to drive simple, scalable solutions to meet customer and regulator expectations.
$91,800Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures - Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
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This position will have responsibility for onsite visits to multiple Air Force bases for 2-3 weeks at a time as part of a larger survey team; duties onsite will include meetings, discovery interviews surrounding business process and IT end user support requirements of each unique customer group.
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Experience providing technical support in a Windows 10 based environment. Based in any of our US offices, the Support Center Analyst will be responsible for providing the world class customer service by efficiently identifying and resolving customer problems/issues related to both applications and hardware.
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Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements.
$144,600Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Job#: 2037604 Job Description: Apex Systems is seeking a capable Customer Success Manager to help build a customer support team for a new b2b solution. 3+ years of customer success, account management, or customer support experience, preferably in a B2B (TECH) environment.
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You’ll specifically take care of leading the customer service team to achieve all customer experience KPI’s, high touch experiences, as well as technical support required to ensure efficiency and safety.
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Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
$37 an hourFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Ability to follow directions and complete tasks without micro-management Excellent note taking and organizational skills Ability to create step by step documentation on procedures and steps for technical tasks QUALIFICATIONS Minimum of 1 year hands-on experience with workstation support, including operating systems, applications, and hardware support in a Windows OS environment.
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This role will be responsible for engaging with all areas of Altice USA's businesses to identify opportunities for improvement and create efficient processes and tools in support of first call resolution, repeat call reduction, revenue growth, churn reduction, streamlined agent tool experience and overall customer experience transformation.
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To support our government customer at NAS Patuxent River, MD. In this position you will be responsible for providing cybersecurity analysis and support, applying DoD security controls to operating systems and applications.
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Proven experience in a technical support role, with a strong understanding of computer systems, hardware, software, and networking. Job Title: Technical Support Analyst (US Citizen Only.
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As the Systems Technician/Engineer, you will be responsible for ensuring customer SCADA/Power Monitoring computer systems, networks, and equipment are operating at peak performance.
$90,000 a yearFull-timeExpandApply NowActive JobUpdated Today
technical support systems customer jobs in New York, NY
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