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Work in a SaaS/product or application setting, Salesforce or similar CRM, website backend/ administrative interfaces, and help desk software is highly valued. Tier 1 Customer Support (Part-Time Contractor)The part-time Tier 1 Customer Support Agent is a remote-based contractor who is motivated to provide quick and effective service to worldwide participants in our online leadership development programs.
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The ideal candidate will bring a strong background in SaaS, with a preference for experience in the cybersecurity domain, and will have at least 3 years of management experience within customer success functions.
$150ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Monitor customer usage and adoption of our SaaS products and provide recommendations for optimization. Familiarity with SaaS products and the technology industry. Proficiency in customer success management tools and CRM software (e.g., Salesforce, etc.
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The ideal candidate will bring a strong background in SaaS, with a preference for experience in the cybersecurity domain, and will have at least 8 years of management experience within customer success functions.
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Help deliver world-class customer experiences and help meet our SLAs Skills & Qualifications Experience in a SaaS B2B customer support role is a plus. Working at PRODA As a rapidly growing SaaS business, life at PRODA is fast-paced and collaborative.
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Experience in the food retail sector or experience as a Customer Success Manager in a SaaS. You will be the Customer Success Manager for several key accounts in the U.S. Reports to the NENA Lead Customer Success Manager.
ExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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In-depth knowledge of and the ability to perform advanced troubleshooting on macOS, Windows 10, Chrome OS, VPNs, and SaaS applications (Okta, Google Workspaces, Slack, Zoom, O365) You will provide exceptional customer service in your interactions with all Bricksters through tickets, email, and slack pings.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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7+ years of professional experience working in Customer Success in the Saas industry. Leadership and Mentorship: Provide leadership, guidance, and mentorship to the Customer Success team, fostering a culture of accountability, collaboration, and excellence.
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You will provide exceptional customer service in your interactions through tickets, email, and slack pings. Our client, a fortune 500 data and AI company is looking to identify a Customer Support Technician - IT to join their team.
$25 - $28 an hourExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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3-5 years of proven experience in a customer-facing role, preferably in customer success, account management, or sales ideally within the industrial IoT, B2B SaaS or technology sector.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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At least 5 years of Customer Success or account management experience in SaaS or technology services companies. As a Customer Success Team Leader, you will lead a team of experts working with leading technology companies across various business sectors, including Fortune 500 companies.
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4+ years of B2B SaaS sales and Account Management experience, particularly with mid- to enterprise-level accounts. Proven and demonstratable track record of success in SaaS sales, with a particular emphasis on service expansion and upsells.
$60,000 - $72,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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SO FAR: You have worked as a data analyst in a SaaS, start-up or tech company and are familiar with the affiliated data tech stack - Snowflake and dbt. Experience in the software industry or SaaS environment is highly desirable.
$110,000 - $130,000 a yearFull-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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As an experienced professional in the SaaS industry as a Sr Customer Success Manager (CSM), you will bring your experience leading our largest, most complex customers from deployment to broad scale usage, managing the risks associated with successful adoption.
$129,000 - $195,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Our current SaaS products address critically important, world-wide problems that are vastly improved by our high-barrier-to-entry, unique offerings that: protect currency and consumer goods from counterfeits, reduce food waste, improve food and drug safety, provide a direct-to-consumer digital communication channel, improve the efficiency of physical retail shopping, and increase the quality and quantity of plastic recycling by revolutionizing today’s ineffective waste sortation.
$150,000 - $175,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 1 month ago
saas job Title: customer in New York, NY
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