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Job DescriptionJob DescriptionDesktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication.
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Ability to improve customer service satisfactionEnter and update all work as service tickets into ConnectWise. Minimum 3 years of experience as an onsite or field service technician.
$55,000 - $65,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The IT Solutions Specialist will be responsible for providing on-site technical support, maintaining the integrity of clients overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, maximizes customer retention, and increases profitability.
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Job DescriptionJob DescriptionThe onsite IT Desktop Support Technician will be responsible for providing technical assistance and support for desktops, laptops, peripherals, and software applications for our New York office.
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Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures.
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Job DescriptionJob DescriptionSummaryWe are hiring an experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our offices by resolving all technical issues.
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Provide the very best customer service experience for all bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce.
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Our client, a fortune 500 data and AI company is looking to identify a Customer Support Technician - IT to join their team. JOB TITLE: Customer Support Technician - IT I.
$25 - $28 an hourExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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They are looking for a Desktop Support Technician who provide technical support to end-users, ensuring the smooth operation of desktop systems, software, and peripherals. Desktop Support Technician Responsibilities and Duties.
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The IT Support Technician II will be responsible for troubleshooting hardware and software issues, providing excellent customer service, and ensuring a high level of customer satisfaction.
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A Desktop Support Technician requires a mix of both technical and customer service skills and is enthusiastic about technology and helping people. The Deskside Support Technician manages Service Desk escalations through tickets.
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As a White Glove technician, you will deliver personalized support services tailored to meet the unique needs of each client, maintaining the highest standards of professionalism and customer service.
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Job Summary : As part of the Help Desk Team, the IT Support Technician Level II will provide exceptional customer service by supporting staff with assistance related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely manner.
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Attend all Telecommunications and HHC training (VoIP, Media, Breakthrough, Computer training and Customer Service Training) The person in this position will oversees daily support for Unified Communications technologies and will proactively Identifies issues that are often difficult to detect and performs root cause analysis in finding resolution to Unified Communications systems failures or faults.
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The Customer Technical Support & Services Technician will be responsible for ensuring exceptional technical support, service delivery, and customer satisfaction.
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customer service technician support jobs Title: support technician in New York, NY
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