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At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
$29.49 - $39.32 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Opportunity: Guest Service Agent / Night Auditor. 1+ year customer service experience required, hotel front desk experience preferred. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
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City Experiences is seeking Guest Service Agent for our Statue City Cruises operation in New York, NY (Battery Park). The Guest Services Agent is responsible for the end to end customer care for all guests at Battery Park, Liberty State Park, Liberty, and Ellis Island, depending on where the individual is assigned.
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Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Receive and resolve guest complaints, elevating to supervisor if necessary. Previous customer service experience or equivalent training required.
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Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. Handle guest registration and room assignments, accommodating special requests whenever possible.
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Opportunity: Guest Service Agent. Respond to guest requests in a timely manner. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
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Ensure overall guest satisfaction. Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager. Follow sustainability guidelines and practices related to HHM’s EarthView program.
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Responsible for completing daily shift reports in order to proactively deliver personalized service and to ensure the accuracy of guest billing. (Guest Services Agent) Assist guest with all concierge services, making dinner reservations, book transportation, purchase theatre tickets, etc.
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The stunning Forbes 4-Star Conrad New York is looking for a Guest Service Agent to join the Guest Services Team! As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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We are looking for our next great team member to join us on our Guest Service Agent team. As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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WHAT YOU'LL DO: The Guest Service Agent provides hotel guests with excellent service at the front desk from making the reservation to departure. The Front Desk Agent is service-oriented and responds to guests needs, inquiries, requests, and complaints in a timely and professional manner.
$24 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
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This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
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Job SummaryThe Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Handling car service requests for visitors and staff members.
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We are looking for a full time Guest Service Agent who is looking to start a career in Hospitality Management. You are a concierge, a reservationist, a housekeeper, a bellman and part of a hotel group that prides itself on its customer service and attentiveness to detail.
$23 - $25 an hourFull-timeExpandApply NowActive JobUpdated 8 days ago
Title: guest service agent in New York, NY
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