- UpvoteDownvoteShare Job
- Suggest Revision
This is a journeyman position for the typical desk side support technician. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
$25ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Within the Office of Information Technology, under the direction of the Service Services IT Manager, we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our IT team.
$24.08 an hourExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Proven experience as a help desk technician or other customer support role, tech savvy with working knowledge of office automation products, databases, and remote control, good understanding of computer systems, mobile devices, and other tech products, ability to diagnose and resolve basic technical issues, proficiency in English, excellent communication skills, customer-oriented and cool tempered, BSc/BA in IT, Computer Science or relevant field.
$45,000 a yearFull-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
- Suggest Revision
ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.
Full-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Customer Facing Service, Windows 10/11 skills, MAC skills. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. Insures customer satisfaction throughout the service delivery transaction.
$25 an hourFull-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
- Suggest Revision
You will also apply personal knowledge to resolve product support issues that could not be addressed by the service desk. As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
- Suggest Revision
Ensures customer satisfaction throughout the service delivery transaction. You will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
$25 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
- Suggest Revision
Excellent communication & customer service. Experience using Service Now as a ticketing system. The ideal candidate is tech-savvy, customer-oriented, and has excellent communication skills.
$27 an hourExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Reporting to the Manager of Help Desk, the Service Desk Technician will provide first level troubleshooting support for a variety of computing support issues while ensuring the highest-level customer service.
$64,126 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
The Technical Support and Services Technician is responsible for having strong customer service skills. The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The Service Desk Technician should be able to handle a minimum of 60 customer contacts a day while maintaining a 90% first call resolution. Assists in documentation of Service Desk troubleshooting procedures that can be shared with the team’s knowledgebase.
$54,126 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Minimum of 2-3 years IT experience in service desk/technician function. The Onsite Desktop Support Technician will work in a team environment to provide in-depth procedural and technical computer end-user support with the highest level of customer satisfaction.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
2+ years hands-on IT-related job experience, preferably service desk or hardware installation. Excellent "customer service", able to communicate effectively with clinic managers, clinical and operational staff members.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
We are seeking a skilled IT Support Technician / Tier II Help Desk to join our team in Frankfort, KY. The ideal candidate will have strong general computer skills, experience with enterprise-level IT support, asset management expertise, and familiarity with service desk support.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The Deskside Support Technician manages Service Desk escalations through tickets. A Desktop Support Technician requires a mix of both technical and customer service skills and is enthusiastic about technology and helping people.
ExpandApply NowActive JobUpdated 2 days ago
customer service technician desk jobs in Manhattan, NY
FEATURED BLOG POSTS
How Can HR Technology Help Retain Employees?
Human resources' rapid adoption of technology has led to new ways of streamlining human capital management. Based on the IEE Global Study, these technologies changed how HR handled recruitment and retention in 2022. This includes tech like
Why is Time Management Important? 10 Crucial Importances of Time Management
We’ve all been there before. What starts as a relaxing evening scroll quickly becomes a full-blown binge. You blink, and it’s midnight - throwing off your entire next day before it even starts. And at its worst, this indulgence might leave you feeling behind on things you planned to finish that night. This is why time management is important.
Minimizing Candidate Renegs During the Hiring and Onboarding Process
Candidates reneging on job offers or during the onboarding process can be a frustrating experience for any recruiter. In a talent-driven job market, it’s common for candidates to have more than one job offer to consider. It becomes a race against time to see which organization can offer the best career experience, compensation, and circumstances that secure the right employees.
10 Reasons to Be on Time at Work
Being punctual at work may not be something you’ve given much thought to, but it’s the foundation for building a successful career. All of your technical or job-specific skills will be in vain if your peers and superiors can’t trust you to show up on time and do the work. In fact, Simon Sinek once famously said that
Recruiting in a Recession: Hard Truths That Talent Acquisition Experts Must Accept
The summer had economists from around the globe embroiled in a debate about a possible recession coming in the next few years (or months). As of October 2022, the U.S. Labor Department data put the current inflation rate at 7.7%. The recent layoffs in the tech industry are just the first of what is soon to be a string of cutbacks by companies looking to save costs. For recruiters, this means freezes in hiring and fewer openings. It will also include the uphill task of finding the best candidates for them from the coming influx of recently laid-off job seekers. Now is probably a good time to brace for tough times in the next few years in the talent acquisition industry. To survive and thrive recruiting in a recession, here are some hard truths you will need to accept.
10 Importancies of Setting Realistic Goals
We’ve all heard how important it is to set professional and personal goals. Developing and establishing goals keeps us motivated and moving forward in life. But not all goals are created equal. If you’re chasing goals that are too lofty, you’ll end up disappointed when you cannot reach them. Setting goals that are achievable and measurable is the key to success.
Email Etiquette Principles - Why is it Important
Why is email etiquette important? Let's imagine you're hiring for a new role, and you’ve just received the email below.