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You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives and be able to collaborate with others to drive simple, scalable solutions to meet customer and regulator expectations.
$91,800Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Key Qualifications: Description: The ASE Customer Engagement engineering team is responsible for building the platform that enables communicating with millions of customers every day, across services such as Apple iCloud, Apple Music, Apple TV+, Apple Arcade, Apple News+, Apple Fitness+, Apple Wallet and more.
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Current experience of working as a Customer Success Manager ideally within a start-up / scale-up Saas platform company. We are seeking a Senior Customer Success Manager to work alongside our global enterprise customers (Fortune 500+) to own their end-to-end success and be responsible for revenue retention, upsell, growth & expansion, and overall customer happiness.
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The Customer Success Manager will partner with Sales, Technical Client Services, and Solutions Engineers to successfully onboard new accounts and retain and grow sales revenue within existing accounts.
$118,800 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Deliver customer-centric content, including testimonials, references, and stories in audio, video, and written formats that make our sales and marketing teams sing your praises for being what they needed to close the deal.
$183,750 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Responds to Social Work, RN Case Manager, patient, and customer complaints and grievances. Sends tasks to Team Assistants for Insurance Verification and to vendor services for DME and HHA. Verifies that all new physicians license numbers, that NPI number is registered, and checks for duplicate physician entries before entering into Allscripts.
$48,181.82 a yearPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We are looking for a skilled Founding Customer Success Manager, ideally based in the New York Metro Area. This is a very, very important role for us — our revenue is growing faster than we can onboard customers, and it’s causing growing pains.
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Hiring- Technical Customer Support Representative- Fully Remote. Job Title: Technical Customer Support Representative (Technical background must) Prepares and enters required client information/requests into departments database to document customer interaction and resolution.
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High school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement; Associate's Degree and minimum 1 year of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement.
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We are looking for a Principal Product Manager, Customer Data Platform Compensation: $270,000 - $350,000 salary, employee equity plan grant & world class benefits. In particular, you will be helping solve the toughest challenges in our Customer Data Platform product, helping drive customer relevance by developing exceptional understanding of customer needs and wants.
$350,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Harness Datadog’s existing customer engagement to influence future customers through in-flight deal discussions and external review sites e.g. TrustRadius, Gartner Peer Insights, G2, etc. Collaborate across departments such as Sales, Product Marketing, PR, and others to prioritize and develop integrated marketing journeys for top customer accounts.
$131,250 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Managing the CX measurement programs for Caremark, Specialty and Client (feedback from consumer surveys, social media, call transcripts, digital sessions, and other operational data)Ownership of our customer experience platform (Medallia) for the above businesses including leadership of the team leading survey design, insights creation, dashboard design and data management.
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The CSM will be a key member of our Revenue team, reporting to the EDU VP, Customer Success. Use NPS results, data, business reviews and client score cards as quantifiable metrics to assess and improve customer satisfaction.
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Experience with customer service tools (e.g. Kustomer, Shopify, Recharge, Netsuite, Jira, Solvvy, a plus) Answer customer inquiries via email, phone, and live chat, embodying the LOLA brand in tone and voice in every customer interaction.
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Respond to customer tickets via multiple channels including e-mail, Slack and social media platforms. Experience using customer service platforms including reporting and navigating a plus.
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Title: customer Company: Public Storage in Long Island City, NY
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