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WHAT WE DO The Rockstar Games Customer Experience Team focuses on enhancing the relationship between our games and our players with the goal of delivering an optimal, Rockstar-level support experience.
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While we rely on other teams to obsess over campaign level optimizations, the APM deals team deeply understand issues within our inventory that can cause under-delivery and support with root-causing, manage communications and report trends.
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SummarySmarsh is seeking an Enterprise Customer Success Manager with expertise in service delivery to join our Enterprise Customer Success organization. Experience in process improvement and automation across customer success service delivery.
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The SDM is responsible for understanding customer support needs and ensuring the appropriate Avaya support team engages. In addition, the SDM manages support escalations to meet Avayas agreed Service Levels with a key component being customer satisfaction.
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Initiated, led, and managed several large-scale, complex digital transformation efforts enabling new capabilities and ways of working to drive business growth, significant cost reduction, and improve customer experience.
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Your Impact Account Management Account ownership and relationship management for Palo Alto Networks’ largest customers Primary services point of contact for the services life-cycle from contract award, customer deployment, adoption, consumption and support.
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As a part of this management, the Service Delivery Manager is also responsible for providing high-level technical assistance to the team and ensuring service and support is provided to customers at agreed levels.
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The Rockstar Games Customer Experience Team focuses on enhancing the relationship between our games and our players with the goal of delivering an optimal, Rockstar-level support experience.
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As a Consulting Delivery Manager on the Data & Insights, Personalization, and Activation Consulting team within the Adobe Customer Solutions organization, you will be responsible for leading a team of delivery consultants and for ensuring quality professional services delivery in consulting engagements.
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Effectively monitor, control and support service delivery, ensuring systems, methodologies and procedures are followed. Management of the IT Service Delivery Team including responsibility for delivering services to the customer for midrange services.
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The Delivery Specialist provides the highest level of customer service through sales support, delivery management and execution, and merchandising activities including, but not limited to the key responsibilities below.
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The IT Business Systems Delivery (BSD) Customer Engagement department supports, manages and implements a portfolio of IT system capital initiatives with our Customer Operations, Energy Management and Customer Energy Solution business partners.
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This team own an escalation queue through which roughly 300 tickets flow through per month so it’s important this individual is customer obsessed, show technical aptitude for solving challenging problems, and persist in the face of ambiguity to drive timely issue resolution and incident response.
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Project Support Agile Delivery Lead | NYC Hybrid Local Candidates Only | 6+ months. The Customer Engagement Capital Portfolio Team is looking for a Project Manager with strong communications skills, to work with our existing IT delivery team to design, develop, test and implement key functional enhancements based on business requirements from our product owner and regulator.
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The Post-Login Digital Sales Innovation and Delivery Team is responsible for facilitating the delivery of those strategies to our existing customers, as well as provides consultative and execution support to the marketing program managers that develop marketing display ads, in order to optimize performance in the channels.
$129,840 - $194,760 a yearFull-timeExpandUpdated 1 month ago
customer support jobs Title: delivery in East Elmhurst, NY
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