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Call Center management experience (preferably in an Avaya or Cisco Call Manager environment). Experience managing and/or installing PBX, Unified Communications, and Call Center systems, particularly Voice Over IP systems, may be substituted for computer systems development, programming, and data base administration.
$100,168 a yearExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Oversee, track, and trend the secret shopper calls to the Call Center to assess the Customer Service Representatives (CSR) This includes ensuring that quality audits are performed according to the Quality Assurance Scoring Guidelines, providing feedback to direct reports, serving as a liaison between the Call Center Operations management staff and the Quality Assurance team, and hiring, training, coaching, counseling, and evaluating the performance of direct reports.
$85,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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And derive insights into the call center key KPIs and be able to suggest transformation ideas. Minimum of 10 years of experience in designing, architecting and delivering in any one of the following Cloud Contact Center platforms: such as Genesys, Amazon Connect, NICE, Twilio, Avaya, Cisco etc.
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The Bureau of Water Supply seeks to hire an Administrative Engineer (NM) for a position within the Source Water Operation Directorate, located in Grahamsville, New York. Under direction, of the Deputy Division Chief of Engineering, the Administrative Engineer (NM) will serve as the Capital Projects/On-Call Design Manager.
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For more information about the Stone Center visit CALL FOR ONE POSTDOCTORAL SCHOLAR The Stone Center seeks to hire a Research Associate (Postdoctoral Scholar) working on wealth and/or wealth inequality, to carry out research focused on the United States, on other countries, or through cross-country comparisons.
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Montefiore Medical Center is seeking a Registered Nurse (RN) Float for a nursing job in Edgewater, New Jersey. The Registered Nurse actualizes the vision, mission, values, balanced scorecard performance measures for Montefiore Medical Center.
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On Call Counsel - Job Title: Attorney - Adult Protective Services Litigation and Program Counseling Unit (APS-LPCU)Location: New York, NYThe Agency is seeking full-time contract attorneys for a 6+ month assignment, with potential for long-term extension.
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Montefiore Medical Center is seeking a Registered Nurse (RN) Manager, OR - Operating Room for a nursing job in Edgewater, New Jersey. The Administrative Nurse Manager, Operating Room actualizes the vision, mission, values, balanced scorecard and performance measures for Montefiore Medical Center.
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The facility has earned numerous Center of Excellence designations, accreditation, and recognition for its renowned Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center, Snakebite Treatment Center, Breast Health Center, Bariatric Surgery Center, and Cancer Service.
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For appointment to full-level Internal Investigator 1 Justice Center, SG-18. The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is an equal opportunity/affirmative action employer.
$80,860 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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This position will be central to supporting general tool and equipment use, helping with machine maintenance, supporting undergraduate student employees while on-shift, and assisting the Design Center Associate Director and Coordinator with providing instruction and workshops within the Center.
$31.5 an hourPart-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Riverdale Y features an early childhood center, camps and afterschool programs, senior center, performing arts center, and health & wellness center that includes cardio and free weight studios, group exercise classes, gymnasium, swimming pool, steam room, sauna and massage therapy.
$60,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Posted job title: Registered Nurse Float Pool About Montefiore Medical Center Montefiore, the University Hospital for Albert Einstein College of Medicine, is one of nation's largest academic medical centers.
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Montefiore Medical Center is seeking a Registered Nurse (RN) Manager, Perioperative for a nursing job in Bronx, New York. The Administrative Nurse Manager of the PACU/Surgery Center actualizes the vision, mission, values, balanced scorecard and performance measures for Montefiore Medical Center.
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Across New York State our notable projects include the Time Warner Building, Rockefeller Center, Lincoln Center, Yankee Stadium, Madison Square Garden, Seven World Trade Center and Goldman Sachs' Lower Manhattan Headquarters.
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call center jobs Company: Metroplus Health Plan in Brooklyn, NY
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