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The Customer Success (CS) department is the backbone of everything Forter does, and as Sr. Manager of CS you’ll lead a team responsible for many of our most strategic customers. Forter places a great deal of faith in our CS team, who are responsible not only for customer satisfaction, but also renewals and expansion discovery.
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The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment, with experience preferably coming from Fintech/SaaS. The Customer Success Manager should possess high-level organizational skills and business development acumen to drive engagement with respective stakeholders.
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Current experience of working as a Customer Success Manager ideally within a start-up / scale-up Saas platform company. We are seeking a Senior Customer Success Manager to work alongside our global enterprise customers (Fortune 500+) to own their end-to-end success and be responsible for revenue retention, upsell, growth & expansion, and overall customer happiness.
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The Customer Success Manager will be responsible for providing our clients with excellent campaign management post-sale. We are currently looking for a Customer Success Manager to add to our dynamic team.
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Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores. Understand and assess customer requirements, level of adoption of the service and corporate structure as it applies to JOOR roll out and adoption.
$62,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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As a Customer Success Manager, you will serve both as an expert in Outbrain's platform, and as a specialist on conversion-oriented content marketing. Outbrain is seeking a Customer Success Manager to play a key role on our Global Performance Team. The Account Manager will serve as a primary point of contact for existing and new performance advertisers that are seeking to utilize Outbrain's global network to grow their business, with emphasis on performance buyers in various verticals.
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2+ years of prior experience working in a client facing role as a Customer Success Manager, Account Manager, or similar function. As a Customer Success Manager at Whop, you will be responsible for retaining our largest creators while giving them a world class experience.
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Architectural Design: Develop and document high-level architecture for customer due diligence and financial crimes applications, ensuring alignment with business goals and technical requirements.
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At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client.
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QuickSTAT, our Jamaica/Queens/New York site is looking for a new Healthcare Customer Care Specialist to join our Air Logistics team. As a Customer Care Specialist, you will be the face of our company to the customers you speak with.
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As an Agency Customer Success Manager at Smartly, you'll take ownership of a book of enterprise agencies from the first week, give consultative advice, scope and drive successful product adoption and grow agency engagement.
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Square is looking for a Business Intelligence Analyst to join the Seller Customer Success Operations team to help build the strategy by providing data insights around customer satisfaction, team happiness, and operational efficiency.
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The Success Mentor must engage in a collaborative relationship with the Director, supervisors, and other key staff (EL Writing Instructor, Math Instructor). Kids who have good relationships with their mentors have higher chances of attaining academic success.
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We are looking for a highly motivated Marketing/Customer Analytics guide to be responsible for engagement with Omni-channel product analytics team of a key retail client. Title: Customer Analytics Manager.
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The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer’s journey. High school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement.
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Title: customer success Company: Forter in Bronx, NY
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