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Hands-on system engineering experience and competency in: - VMware Horizon View - VMware App Volumes - VMware User Environment Manager (UEM) - OMIVV - Dell OME - Cisco UCS - MS Windows 10 - PowerShell scripting - Understanding of software package deployment - Thorough understanding of Active Directory, TCP/IP, DHCP/DNS, IP, Switching and Routing, Subnets, VPNs, VLAN, firewalls, and Backup and recovery.
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Service Desk, Help Desk, Helpdesk, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification.
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On a day to day this person will be responsible for OS imaging and Win creation (Windows 11), software packages, and O365 Administration with PowerShell. They will also be responsible for doing monthly vulnerability management/patching remediations as well as any incident escalations from support to engineering in collaboration with L3 engineering team.
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Support and administration of Microsoft Active DirectoryStrong knowledge and administration of Microsoft Admin CenterStrong knowledge and Administration of Intune admin centerSupport and administration of Microsoft entra IDSupport and Administer Microsoft SCCM and CMG Server, process, and implementation.
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Hands-on Hardware reliability system testing, reliability stresses, failure analysis, and statistical analysis. Execute server hardware reliability system testing, reliability stresses, failure analysis, and statistical analysis through all phases of the product life cycle working with cross-functional teams, including hardware developers and system engineers.
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We're seeking an experienced Senior Systems Engineer to lead the management and delivery of our Windows/Citrix environment, ensuring seamless end-user experiences. Family Support programs (Paid Primary Caregiver Leave, fertility assistance, and more.
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Required Skills/Experience: Minimum of 3 years of experience performing help desk duties and supporting Windows 10 and 11 operating systems Preferred/Not Required: Experience with KACE ITSM system SmartDeploy/PDQ suite of products supporting Citrix Microsoft M365.
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Our client, a professional services company located in Battery Park, NY is seeking an IT Support Technician. Track all incidents and service requests in Help Desk ITSM system. Working knowledge of computer technologies and software including but not limited to: Windows, Apple iOS, Microsoft Office, Adobe Acrobat, Wireless Networking.
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Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, and peripherals Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation.
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This Role is Onsite requirement for 6 month contract Corp to Corp role with Right to Hire Essential Duties and Responsibilities: Provide ITSM (Information Technology Service Management) support using ManageEngine ticketing system for opening, closing, resolving, escalating and tracking requests, Incidents, events , Change Management , Problem Management , RCA ( Root Cause Analysis) and project Tasks activities.
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Provide timely direct support to end users, especially during system setup and installation, and network changes. The team is responsible for all company-wide IT functions and consists of programmers, network/hardware/software specialists, website manager, and hardware/helpdesk support.
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Incident Management: Track and document all support requests in the ticketing system, escalating complex issues to higher-level technical teams when necessary. Proficiency in Windows and macOS environments, basic networking knowledge, and experience with common IT tools and software.
$120,000 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Data Classification and Technology support and integration (Laminar) SaaS Security Posture Management (SSPM) platform Integration (Such as AppOmni) Ability to design and manage robust business continuity & disaster recovery plans and ensure business continuity in Azure and Windows environments.
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This admin will focus on windows on prem operational support and troubleshooting, IaC tools (Terraform, Ansible, Puppet), Linux, Vmware, DNS, SCCM, Azure cloud, networking, Citrix, containerization, etc.
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The System Support Technician will handle escalated technical issues from Tier 1 support, providing advanced troubleshooting and problem resolution. Documentation: Maintain detailed records of support requests and resolutions in the ticketing system, ensuring accurate and up-to-date information.
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system support windows jobs in Bronx, NY
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