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Provides oversight of the Service Provider's processes and performance of the Call Center, customer offices, billing, field collections, Sarbanes Oxley requirements, payment processing, meter reading (including AMI), and back-office collections, including tier 1 and tier 2 metrics.
$220,000 - $260,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Contact Center Support Engineer position which handles level 2 break-fix incidents, contact center deployments, application upgrades, and service transformation initiatives for Optimum, Suddenlink, and all BPO sites for the client (Sales, Customer Service, Field Service, Billing, and Collection, Product, and Marketing.
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Contact Center Support Engineer position which handles level 2 break fix incidents, contact center deployments, application upgrades and service transformation initiatives for Optimum, Suddenlink and all BPO sites for client (Sales, Customer Service, Field Service, Billing and Collection, Product and Marketing.
$90,000 - $125,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Cisco UCCE working experience on the Cisco UCCE suite of call routing components and applications. Comfortable engaging in real-time triage conference calls to troubleshoot complex contact center routing and IVR issues.
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Prior work experience in customer service, a call center, medical, legal, or insurance claims office. Call and establish the lines of communication with custodians of record based on order priority.
$17 - $18 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Verint Enterprise Call recording. Troubleshoot complex contact center routing and IVR issues. On-call rotation is required which will include weekends, nights and holidays. UCCE Technical and Support Function.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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The Inbound Customer Service Representative supports our high volume Call Center and is the liaison between Newsday and its current, former and potential customers. Applicants must possess a minimum of one year of Call Center experience, or extensive training with a focus on high volume customer service, handling customer issues and customer retention.
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Confirms the accuracy of the information entered in the Trane business systems (customer information, PO, call type, profit center, OneNote, Sharepoint, etc.) We are looking for a team member that will provide exceptional customer service to internal and external customers as our team executes IS tasks throughout the year.
$55,000 - $85,000 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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College degree or minimum two years relevant experience in the financial industry or in a customer service Call Center environment. Virtual Open House- Telephone Member Service Representative Customer Service.
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Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Health Insurance Enrollment Center is seeking a motivated and multi-talented individual with strong client service skills to join our Customer Service team.
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High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.
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7 plus years of healthcare related Customer Service/Call Center with escalating roles & responsibilities. Oversees the RFP process to evaluate and onboard new Call Center tools.
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Exposure to SIP, CTI, and gateways (Client) Knowledge on CUCM. Consulting: Business consulting, IT strategy, and digital transformation. Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work.
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Smart Services & Digital Customer Solutions: Develop your skills in the areas of Customer Care, Call Center technologies, Digital Channels such as Sitecore,OKTA, Mobile Apps, AWS Alexa, Automation, Customer Web Portals/self-service, and emerging technologies.
$75,000 - $118,700 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Prior invoicing/billing and customer service and/or in-bound call center experience (1-2 years) is a plus. We pride our company on providing excellent customer service and we're looking for individuals who are already looking for success and the potential of a long-term career opportunity with our company.
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customer service call center jobs in Bellmore, NY
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