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Overseeing IT Service Desk system for tracking incidents, assets, and knowledge base. Maintain Key Performance Indicators (KPIs) of IT Service Desk. Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity.
$66,220 - $108,180 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Job DescriptionJob DescriptionMust have experience working with an MSPAbout Us:B&L PC is a leading Managed Service Provider (MSP) specializing in providing comprehensive IT solutions to businesses of all sizes.
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The Help Desk Technician will ensure that all Service Desk requests, incidents, and problems are entered into ticket tracking system with accurate, detailed information. Job DescriptionJob DescriptionThe Help Desk duties which may include, but are not limited to: Providing outstanding customer service for Tier 1 service requests, incidents, and problems reported by Clients.
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The IT support analyst will provide exceptional customer service and efficiently perform user administrative responsibilities. A good IT support analyst should also display excellent problem-solving skills and a solid knowledge of IT solutions.
$57,000 - $66,000 a yearFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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At least 1 year experience in leading an IT or customer service team as either a lead, supervisor or manager. 10 years of work within IT support or related/progressive work within IT or customer service.
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EXPERIENCE: One year IT-related experience which was at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
InternExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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Service Desk Analyst. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average.
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We're proud to be recognized as 2023's Best Cleaning Service of Long Island! Although we may not have a specific opening on the IT Team at this time, we constantly keeping our eye out for IT professionals who are passionate about technology and supporting team members (our internal teams are our customers) who are proficient in systems and technology and possess a growth mindset.
$40,000 - $75,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Lessings operates 20 wedding and catering venues, 20 full-service restaurants, over 75 corporate and academic dining centers, a historic inn, and a presidential yacht. Prior experience managing large IT project and the roll-out of IT infrastructure.
$90,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated 2 months ago
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