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Experience with ZenDesk, or another customer support ticket system, is a major plus! We continue to examine different benefits, tools, and processes that best support our employees as we continue to work remotely and eventually begin transitioning back to the office.
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Administrative, Communications/Public Relations, Customer Service, Executive Management, Facilities Management, Legal, Marketing, Research, Sales Support. May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures.
$54,999 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Prior experience of Fiber/Wireless/Voice Internet Service Provider support. Daily tasks may include handling billing inquiries and working through a ticketing system. Experience working through a ticketing system.
RemoteExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Support the planning and execution of special events, such as customer appreciation events, promotional activities, and in-store events. 2-3 years of experience in sales support, customer service, or project coordination.
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As a Sales Support Specialist, you will be responsible for supporting the generation of revenue through service and product order entry and system documentation. Title: Sales Support Specialist/ Data Entry Specialist/ Customer Service Specialist.
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Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
Part-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Sales order entry in business operating system, place and change sales orders, create customer pricing, set up new customers, update existing customers, send samples. This role will maintain current and dormant customer accounts to increase Amann USA business, provide full sales support to all Amann USA sales teams, and perform all customer service functions on a day-to-day basis.
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Support Anika’s Medical Quality System and Safety and Health Program by following procedures and advising others. The Customer Care Specialist II is fully responsible for all Anika Inc customer orders, documentation, and other activities required to support commercial activities.
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Manages customer purchase orders, entering them into the SQL Database/ERP System and producing related customer acknowledgments and manufacturing work orders. Support Sales with CRM updates and sharing general price information.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Establish tight integration with Cloud Engineering System to continually improve the Azure support tooling and diagnostics capabilities. The Senior Azure Engineering Manager, Customer Focus is accountable for end-to-end engineering support delivery for an assigned portfolio of Microsoft strategic customers, demonstrating a critical partnership with internal and external stakeholders.
$250,200 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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This position will serve as the voice of the customer in the System Operations Center (SOC) in our Long Island City Support Center (LSC) and will influence decisions during disruption planning, execution, and recovery.
$95,000 a yearPart-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you! You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
$22 an hourFull-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Provide system administration support for the CRM, focusing on user permissions, custom objects, workflows, webhooks, web forms, playbooks, sequences, deal stages, deal sources, lead scoring, and profile management.
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Maintain customer records, track orders, and manage inventory within our ERP system. Work with the assigned Outside Sales rep to support sales initiatives. Responsibilities include tracking progress of every project from inception through to completion and handling customer requests to include new projects, order processing and shipment tracking.
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Lead and nurture your technical support and customer care team (up to 10 reps) fostering their professional growth and development. Oversee ticket system queues, ensuring swift and effective ticket resolution.
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system support jobs Title: customer in New York
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