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The Risk Management Coordinator conducts Root Cause Analysis, collaborates with multiple departments in identifying performance improvement opportunities, and is responsible to ensure adequate follow through of issues identified in RCA’s and complaints.
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Job Summary: The Senior Director, Performance Improvement provides strategic leadership in the planning, development, implementation and execution of all aspects of a robust portfolio of value-based programs and strategies within the Prominence Health umbrella.
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Continuous Improvement: Lead and participate in continuous improvement initiatives, utilizing tools such as Lean Six Sigma to drive operational excellence and eliminate waste. PREFERRED: Proficiency in SQL; Experience with Lean Six Sigma or other process improvement methodology.
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Lead continuous improvement projects that target key performance indicators such as injury rates, equipment uptime, mean time to repair, and system capacity. Manage a team of maintenance technicians responsible for the reliability and performance of general warehouse assets and production equipment in an e-commerce fulfillment center.
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Develop, implement and maintain an ongoing quality assurance and performance improvement (QAPI) program for the nursing services department. Actively participate in the QAPI Committee providing leadership, identifying areas of non-compliance and developing a performance improvement plan.
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1+ years of performance metrics, process improvement or lean techniques experience. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.
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Responsible for participating in continuous training: cGMP training, technical skills, safety, performance improvement. Responsible for participating in continuous training: cGMP training, technical skills, safety, performance improvement.
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Demonstrate capability in driving performance improvement and managing people. Monitor performance and provide constructive feedback to the team and foster continuous improvement and development.
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Furthermore, the role is responsible for managing talent and performance, ensuring records and reports are maintained, managing schedules and manpower, monitoring productivity and quality, overseeing shipping, and championing client systems and tools.
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Molina's Quality Improvement function oversees, plans, and implements new and existing healthcare quality improvement initiatives and education programs; ensures maintenance of programs for members in accordance with prescribed quality standards; conducts data collection, reporting and monitoring for key performance measurement activities; and provides direction and implementation of NCQA accreditation surveys and federal/state QI compliance activities.
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Qualifications: 1+ years of lead or supervisory experience in a service/customer/sales organizationBA/BS degree or equivalent experienceA minimum of 1+ years of experience leading teams, leading a team of 10-20 direct reportsDemonstrate capability in driving performance improvement and managing people.
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Experience with performance metrics, process improvement, and Lean methodologies. Demonstrated ability to successfully navigate the staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations.
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Responsibilities Job Summary: The Senior Director, Performance Improvement provides strategic leadership in the planning, development, implementation and execution of all aspects of a robust portfolio of value-based programs and strategies within the Prominence Health umbrella.
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Position Purpose The quality coordinator for the medical group is responsible for supporting quality and performance improvement initiatives, patient safety, accreditation/regulatory compliance and advancing evidenced-based practices.
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