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The ideal candidate will have at least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience. Obtain the necessary information from guest and utilize Casino Marketing Place (CMP) and Lodging Management System (LMS) to input reservations.
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Responsible for implementing, maintaining, and enforcing Policies and Procedures of Front Office (Room Reservations, Front Desk, Bells, Valet, PBX) operations. Responsible for the overall management, coordination and evaluation of Room Reservations, Front Desk, Bells, Valet and PBX. Responsibilities include supervising the delivery and measurement of guest service, interviewing and training employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; assist in planning budgets and controlling payroll costs.
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No nickel and diming you—we provide the LOS software, CRM, credit reports, scenario desk, lock desk, introductions to agents and lead generation. No nickel and diming you—we provide the LOS software, CRM, credit reports, scenario desk, lock desk, introductions to agents and lead generation.
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Assist the Front Desk with guest inquiries regarding hotel features, services, outlet hours and room accounts through effective communication, customer assistance, direction and information provided within company policies/guidelines in a courteous, professional manner to ensure guest satisfaction.
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Guest Room Attendant (Hotel Room Cleaning) As a Guest Room Attendant you are the frontline and are a key component in delivery positive experiences to our clients' guests. If so, then you might just be perfect for this Guest Room Attendant position.
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This Warehouse Part-Time Overnight associate instore role is the opposite of a desk job. We are immediately hiring for Warehouse Part-Time Overnight associates, instore, and bilingual applicants are encouraged to apply.
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The Housekeeping Dispatcher/Administrative Manager is responsible for scheduling the work activities of the Guest Room Attendants and Hotel Housemen and other housekeeping support personnel to ensure proper staffing levels are maintained consistently.
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Maintain confidentiality and observe HIPAA compliance.
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This position is centered out of the Golden Nugget Casino and Hotel in Laughlin, Nevada but will be a formal work from home position. Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos.
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Knowledge all facets of the hotel engineering field including but not limited to HVAC, Kitchen Maintenance, Electrical, Plumbing, Carpentry, Life Safety Systems, Elevators, and Electronics. The work environment is characterized as an indoor/outdoor maintenance of facilities and hotel property.
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Three to six months of related experience and/or training in a similar food outlet, hotel or casino atmosphere. EXTRA BOARD SUMMARY: The Cocktail Server takes drink orders from guests and serves the correct beverage, complete with garnish, straw and napkin.
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Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.) Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations.
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Use correct chemicals for designated items for cleaning and sanitizing various surfaces according to OSHA regulations and hotel requirements. Deep cleaning of kitchen equipment, stoves, ovens, and high dusting in accordance with hotel and Health Department standards.
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Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
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Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Accurately handles customer funds and processes transactions using the POS system.
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hotel reservations front desk jobs in Laughlin, NV
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