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Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards. Manual dexterity to sew and perform fittings to David's Bridal standards, as needed.
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Analyze on-site/actual conditions in comparison to written plan, identify necessary corrections and recommend alterations as necessary and troubleshoot resolution. Complete projects following policies & procedure; cleaning, planogram sets, proper labeling, signage & fixture needs of project, disposal of RTV items as a result of set, appropriate hazardous waste storage and clean up.
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Bend down and squat to locate and pick up merchandise located at ground level and to assist customers put on shoes; bend down and crouch to mark pants for alterations. When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations.
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Send any alterations, layaways, or special orders to Guests via FedEx. Send any alterations, layaways, or special orders to Guests via FedEx. Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping.
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Also responsible for supervision of installation team during each project, including sewing/alterations and fitting personnel. Also responsible for supervision of installation team during each project, including sewing/alterations and fitting personnel.
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The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location. Maintain a workplace free of harassment and discrimination by strictly adhering to the Company’s Anti-Discrimination and Harassment policies and promptly reporting to your Regional Manager, Zone Vice President and the Human Resources Department any concerns that may arise under those policies.
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