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Responsibilities: Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources. Reviews customer feedback related to customer entitlement & case management and analysis of statistics related to customer access (phone) & case management.
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Superior customer service skills. 1-3 years’ experience in relevant technologies and customer environments. Understand the customer to be an advocated for the customer.
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In addition to driving sales and collecting online customer reviews you must be able to resolve customer issues and provide exceptional customer service. Duties including customer check-ins, device repairs, store operations and housekeeping, device repair status updates, parts and inventory tracking, and client follow-up/communication.
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We're looking for candidates with great customer service skills to fill our Remote Customer Service role! Previous experience in customer service or sales is a plus.
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As a Cashier/Customer Service Associate, this means:, All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need.
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This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, A/P, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director.
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As a CSR, you will play a pivotal role in providing exceptional service to customers through various communication channels, including phone, email, and chat. Understand and recommend the best products/services to meet customer needs.
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Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
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Trains other Field Service Engineers on specific product lines and company software (timecards, expense reporting, drawings, parts)Assists and completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer.
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Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays.
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As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations.
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At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference.
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Benefits: Health Insurance, 401K, Vacation & PTO. (APPLY) An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
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General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. - Accurately handles customer funds and processes transactions using the POS system.
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Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
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Title: customer service specialist Company: Highlands Aerial Park in Bernalillo, NM
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