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As a bridge between our clients and service teams, the Customer Success Manager ensures client needs are met and service levels exceed expectations. The Customer Success Manager plays a pivotal role in fortifying relationships and delivering exceptional customer service to our assigned accounts.
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Ensure successful execution of a strategy against well-defined personas to ultimately measure customer satisfaction (CSAT), net promoter score (NPS), customer lifetime value (CLV) or an equivalent happiness / trust score.
$181,600 - $285,800 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Create and maintain a library of customer insights and personas that marketers should leverage across the entire customer lifecycle and one animal health ecosystem. In this role, you will have the ability to think above product/brand, species, and business units, with a laser focus on delivering value to our customers, collaborating across the organization, acting as the guardian of building a Customer Experience discipline & media optimization capability.
$181,600 - $285,800 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings.
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The successful candidate achieves a high level of customer happiness, account growth & profitability through their own actions and by using the resources of Unity Lab Services. In this role you will serve as the primary on-site Asset Management Resource for a key customer account, providing day to day management, support, and technical mentorship to meet the ULS and Customer objectives.
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From our customer service experts, office staff, plumbers, HVAC techs, and electricians, we are proud of our staff and consider them to be an extension of ourfamily. As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth.
$19 - $20 an hourFull-timeExpandApply NowActive JobUpdated 4 months ago - UpvoteDownvoteShare Job
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EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO).
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Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
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The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences.
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As a direct report to the Chief Revenue Officer (CRO), you will be the cornerstone in sculpting the Account Management function and elevating the customer journey to new heights. If you have experience leading Account Management/Customer Success teams and has dynamic leadership , stellar communication , strategic negotiation , and sharp analytic skills we'd love to speak with you.
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This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience.
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The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences.
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As the Customer Support Engineering Team Manager at CoreWeave, you will lead a pivotal segment of our Customer Success organization. You like the idea of working with other departments to align on technical escalations, live incidents, customer needs, and feedback.
$130,000 - $160,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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The Customer Success Manager delivers high levels of account services through building and maintaining consultative relationships with customers as well as internal partners and cross-functional teams.
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You should have a passion for sustainable energy and the ability to create exceptional customer experiences. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development, and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to sustainable energy.
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Title: customer in Union, NJ
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