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Bachelor degree or a minimum of 2 years experience as a Customer Care Manager and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations.
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Ensure that Customer Service Reps are taking care of all clients. 3+ years of customer service management/supervising experience. In this position, you will lead a team of 8 Customer Service Reps and aid in assisting customer accounts with very customized orders.
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OUR MISSION is to foster and provide unprecedented levels of genuine care and customer service for our community’s Rehabilitation and Nursing needs, in a soothing, tranquil and state-of-the-art environment.
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We’re currently seeking passionate individuals to join our team as Customer Care Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners.
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Establishes and implements shared priorities and goals for providing optimal customer service, increasing operational efficiency, ensuring financial viability, and providing high-quality health care services.
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Adecco is seeking a qualified candidate to fill a Customer Service position in Berkeley Heights, NJ. The ideal candidate will support the Hair Color/Hair Care category for our Professional Product and Consumer Product brands, by responding to stylists/consumers contacts via multiple channels (phone, email, letter, chat, social media, Rating & Reviews, e-Commerce.
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Responsively handle inbound customer service and order status calls, demonstrating a commitment to timely and effective communication. The Customer Care Representative plays a central role in collaborating with customers and sales representatives to facilitate efficient and seamless handling of inquiries and subsequent orders.
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.
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Born digital in 2014, Brillio applies its expertise in customer experience transformation, data analytics, Artificial Intelligence, platform and product engineering, cloud infrastructure, and security to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.
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Job Summary: The Registered Nurse, operating room, provides nursing care and service during surgery cases. Ideal candidate will be focused on excellent customer service, have the ability to multi-task, the ability to show flexibility in assignments, maintain scrupulous infection control standards, maintain professional competencies and have the ability to work as part of an interdependent multidisciplinary team.
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Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs. Supervisory or team lead experience may be substituted for industry experience.
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FEATURED BLOG POSTS
The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Navigate Hiring Out of State
The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).
Building a Candidate Pipeline Through Internships
Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.
Recruitment strategies that are weird, but actually work
In the current candidate-driven job market, recruiters are looking for unique ways to attract talent. Some have resorted to even (dare we say it?) recruitment strategies on the border of weird and wacky. What can we learn from the unusual recruitment tactics that are being used and actually getting results? Here’s a rundown of some unique recruitment strategies that actually work.