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Proficient with WFM, Payroll, Pay Group, Pay Policy, Pay Codes, Check Templates, Entitlement, Holiday Groups, vacation accruals, retirement plans, and payroll taxes. Ceridian Dayforce HCM/Workday experience is highly desired.
$110,000 - $140,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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In this role you will grow adoption and deployment of Zoom Contact Center (CCaaS), Zoom Virtual Agent, and Zoom Engagement Management capabilities (WFO/WFM). Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.
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The Workforce Management Solution Sales Executive is the primary driver for sales and expertise in an organization’s WFM functions. WFM, IEX or similar Workforce Management platform. This individual will be able to assess and understand the business environment of a customer and what they are trying to achieve, position the WFM solution in a way that shows we can exceed customer’s needs and differentiate the NICE WFM product from the competition, assist in building a business case and messaging to help push the deal to closure.
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The Ops Readiness Manager will lead cross-functional teams (SMEs, WFM, Tooling, Training, QA, Care Ops, IVR Routing, Knowledge Management, Reporting and CX) to ensure the planned initiatives/deliverables enable a best-in-class Agent/Customer experience.
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Description & SummaryA career in our Oracle Human Capital team, within our Oracle consulting practice, will provide you with the opportunity to help organizations use enterprise technology to achieve their digital technology goals and capitalise on business opportunities.
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