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Develops a culture, procedures and policies that lead to a best-in-class customer experience with focused health insurance acumen. Acts as a liaison between the insurance and customer service department and other divisions in the company.
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Strong digital literacy, including MS Office Suite applications, sales database, and web applications is requiredAbility to travel up to 25% Desired Qualifications Prior sales experience is preferredExperience working with IRI/Nielsen preferredExperience working on a platinum customer or national account preferredStrong analytical background, and/or category management experience preferred What’s in it for you·Annual base salary for new hires in this position ranges from $113,000 to $195,500.
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Do you have a talent for creating personalized and user-centric omnichannel customer journeys resulting in enhanced HCP engagements? The Global Customer Engagement Lead will report directly to the Global Brand Lead for Rhinology & Gastroenterology and will be responsible for developing a holistic 360° customer engagement model and supporting affiliate in-field and omnichannel executional excellence.
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Is the primary point of contact for our Customer Spectroscopy customers, Field Service Engineers & global affiliates. SUMMARY : The product specialist is to provide complete technical support via email, phone, and remote sessions to our customer base, Field service engineers, and affiliates in order to resolve customer issues and problems.
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Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers. The SR. CSM will join the IT Asset Management department (ITAM) and will be the principal point-of-contact for an allocated set of SHI key customer accounts.
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Bachelor's degree with 3-5 years of work experience in the semiconductor industry, or within customer service. Become fluent and be able to effectively manage customer expectations in case of any expediting/special requests as well as in product shortage situations.
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You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment strategy so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.
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Able to present sophisticated ideas to a non-technical audience and tackle customer problems with patience and a positive attitude approach. Manage communications with customers to ensure issue resolution and proper follow-up, to ensure customer satisfaction.
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YOUR ROLE The CX Activation Manager is responsible to host customer visits on sitewith different stakeholders (C-Level, Head of Materials, Partners from Academia and Lobby etc.) Creates different customer journeys according to persona needs.
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Partner with ISCO compliance team to identify and review issues raised with customer manuals and report to Senior Management on solutions and restrictions. Manage all customer compliance manuals and routing guide including comprehension of critical components as it relates to: EDI, ASN, UCC128 labeling requirements, shipping guidelines, and vendor performance.
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Takes customer to OTC aisle when possible to assist in locating products.
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Interface with Sales, Logistics, Supply Chain, Warehouse, Terminals, and Accounting to ensure timely shipment of product and high-level customer service. Work with Sales, Customer Service Manager, and Supply Chain to optimize customer service procedures.
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We’re looking for a Customer Service Pharmacy Technician to join our PharmScript team within our Customer Service department. Previous customer service experience preferred. PharmScript is one of the nation’s leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients.
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The Senior Manager, Customer Marketplace Insights - Local & Segment Marketing role will support a newly formed division of the Verizon Consumer Group focused on marketing to our local regions throughout the US as well as to key growth segments: Latinos, African Americans, and Young Adults.
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Title: customer Company: Roehl Transport in Bridgewater, NJ
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The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Navigate Hiring Out of State
The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).
Building a Candidate Pipeline Through Internships
Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.
Recruitment strategies that are weird, but actually work
In the current candidate-driven job market, recruiters are looking for unique ways to attract talent. Some have resorted to even (dare we say it?) recruitment strategies on the border of weird and wacky. What can we learn from the unusual recruitment tactics that are being used and actually getting results? Here’s a rundown of some unique recruitment strategies that actually work.