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Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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First Point Person for issues escalated by Customer Service (if the problem is consumer-related and not account-specific) Drug Safety (Pharmacovigilance) email box Reconciliation report support Training support (product, procedural, systems for new hire/cross-training) Qualifications: High school diploma or GED required.
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Menu Development: Create and innovate menu items that align with the restaurant's concept and customer preferences, ensuring a diverse and appealing menu. Menu Updates: Regularly update menus to reflect seasonal ingredients, culinary trends, and customer preferences.
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Nice to have- provide guidance to junior data scientists, sharing expertise and knowledge in generative AI and LLM, and contribute to the overall growth and success of the data science team. Work with SAs and collaborate with cross-functional teams to identify business requirements and deliver solutions that meet the customer needs.
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Able to apply deep learning and generative modeling techniques to develop LLM solutions in the field of Artificial Intelligence. Must have 10+ years of experience working in Data science, Machine learning and especially NLP technologies.
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The Credit and Collections Manager will manage the collections team with the responsibility for establishing and meeting monthly collections targets, new account processing, credit limit reviews, customer negotiations, past due accounts, policies and processes.
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The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
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Work with the customer to maximize sell through sales with visibility and trade marketing programs. The Company designs, develops and distributes eyewear for a complete and well-balanced portfolio of 14 brands, which includes the Proprietary brands LINDBERG, the undisputed design luxury Danish eyewear company, and Maui Jim, recognized for its outstanding lens technology and distinctive Hawaiian heritage, as well as the Houses brands Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, Chloé, Alexander McQueen, Montblanc, Brioni, Alaïa, MCQ and Puma.
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Do you have a talent for creating personalized and user-centric omnichannel customer journeys resulting in enhanced HCP engagements? The Global Customer Engagement Lead will report directly to the Global Brand Lead for Rhinology & Gastroenterology and will be responsible for developing a holistic 360° customer engagement model and supporting affiliate in-field and omnichannel executional excellence.
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Serve as the primary point of contact for customer master data, data warehouse, data security, data integration, database, Manage File Transfer, and enterprise scheduler operational issues. Serve as the primary point of contact for Commercial areas including but not limited to Transparency Reporting, data exchange, dashboards and customer master data inquires.
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At Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Track record of success in medical sales, B2B technical sales, or military service.
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Manage the enrollment center welcome area daily operations providing excellent customer service to triage guests including flow of traffic throughout the enrollment funnel (admissions, recruitment & communications, enrollment services, financial aid, bursar/cashier-student accounts, student affairs, and academic affairs, etc.
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Work in collaboration with the Executive Chef, Executive Sous Chef, Farm Manager, Cooking School Manager and all culinary associates for development of private event menus which contribute significantly to the success of Pendry Natirar.
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Knowledgeable in key areas of Communications provider/Hi Tech client domains including customer relationship management (CRM), CPQ, customer care operations, Service Operations, ERP and supply chain.
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Proven track record of success as a Release Train Engineer or similar role, leading agile teams in delivering complex software solutions. The Johnson & Johnson IT Supply Chain organization strives to provide a prompt, accurate, and positive customer experience not only in the last mile, but in every mile of a product’s journey to our doctors, nurses and patients, mothers and fathers, and all others who use our products and services.
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customer success jobs Title: learning facilitator Company: Explorelearning in Bedminster, NJ
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