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Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. Access to state of the art technology, including 3D Room Planner, Augmented Reality and Live Chat.
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You'll answer customer inquiries for Collectors supporting PSA. As a Customer Care Representative, you will provide service information while resolving customer concerns over the phone, through email, on social media, through Live Chat, on Collectors message boards and in person when needed.
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Your assignments will include daily clients contacts through various channels (telephone, email, live chat, and social media) and executing the digital clientelling strategy. Provide excellent, best in class service and support to our clients primarily through email, telephone, live chat and social media.
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Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the worlds coolest brands, including the NFL, Zendesk, and Topps, to name a few.
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Develop and deliver communications in multiple platforms, including but not limited to Ellucian Recruit and Colleague, texting and chat platforms, the College website, and department social media platforms.
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Help manage incoming customer inquiries through email, chat, phone, social media, and internal POS/Scheduling software. A current fitness certification, massage therapist license, esthetician license, or applicable university degree (i.e. Kinesiology, Exercise Science, Sports Medicine, ACSM, ACE, NASM, CSCS, etc.
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Strong expertise in one or more CCaaS solutions like NICE, Genesys, AWS. Range of capabilities to manage inbound and outbound customer interactions across various channels such as voice, email, chat, social media, and SMS.
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Search Engine Marketing SEM / Audience and Search Retargeting / Search Engine Optimization SEO / Social Media Management and Marketing / Digital (Programmatic) Display / Website Development / Live Chat / Email Marketing / PPC and more.
$50,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Our Client Experience Resolution Specialists handle all inbound and outbound contacts from our internal and external clients efficiently, and thoroughly via voice, email, live chat, messaging, and social media.
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Be the first point of contact for any customer issues and complaints in an omni-channel setting, ensuring a resolution takes place in a timely manner through email, chat, phone, and social media communications.
$21.5 - $22.5 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Manage the greater project team in the daily preparation and execution of editorial calendars for any assigned social media management projects (Instagram, Twitter, TikTok, Facebook, Drop-in Audio Chat Platforms), including the delivery of all creative assets in accordance with the calendar and provide oversight of deadlines and approval processes as set forth by the clients.
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Social media marketing end-to-end experience. So, if you’re a rockstar writer, aspiring strategist, jill—or jack—of all trades, or just an all-around nice person, let’s chat. So, if you’re a rockstar writer, aspiring strategist, jill—or jack—of all trades, or just an all-around nice person, let’s chat.
$91,000 - $154,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Respond promptly and empathetically to customer inquiries through various channels, including phone, email, chat, and social media. Maintain a basic level of knowledge regarding federal, state, and local regulations related to hurricane recovery and rental assistance programs.
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Monitor online forums and social media for customer feedback and respond accordingly. - Familiarity with social media platforms and online forums. - Respond to customer inquiries via email and live chat in a timely and professional manner.
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Experience with next-generation support models, including but not limited to, email, phone, social media, communities, chat etc. Proofpoint is seeking an experienced Senior Manager of Product Support with strong tactical and strategic skills who will be instrumental in developing our future support strategy, will be responsible for delivering a high level of customer service to large enterprise customers, and facilitate an efficient, collaborative, and enjoyable working environment.
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