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Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
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Two years experience in retail banking, lending, sales, customer service and/or cash handling experience. Processes routine and complex teller transactions efficiently and accurately while meeting the Bank’s Customer Experience standards and may have vault cash and ATM responsibilities.
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Cashier, customer service, retail or foodservice experience is great, but not required. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety.
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Follows all HMSHost customer service, adult beverage and cash handling policies and procedures. Cash handling and customer service experience preferred.
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Fully cross-trained to assist with cash register operations, customer service and stock replenishment. High level of integrity and honesty; will be responsible for handling cash.
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Ability to oversee and provide customer service leadership, training, and coaching, alongside the Store Leader, for all store employees. Competency in cash handling, fuel transactions, and promoting the Speedy Rewards loyalty program.
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REQUIREMENTS High School diploma (or equivalency) One year in high volume customer service environment with cash handling experience Knowledge of deposit and loan products desired Good analytical and problem solving skills Computer proficiency required Retail sales experience Willing to work as a team player, take on varied assignments and work a flexible schedule, including Saturdays Ability to lift objects up to 50 lbs.
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Maintains a high level of good customer service. Handle all sales transactions while operating assigned cash register. General math skills to allow for cash accounting. Maintains security of all cash.
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Minimum of one year of retail sales experience and previous cash handling experience is preferred. Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking.
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