Actively lead or support marketing and technical expert (SME) outreach efforts to penetrate target accounts and position Lonza as a market leader in biologics drug product services. Maintain up-to-date data in Lonza systems including Salesforce, CPQ, Negotiation Planner, Customer Target Platform (CTP), Omni (Territory Plans), etc.

Provide technical support by communicating via phone, email, and chat with internal and external customers requiring assistance or information. Function as a single point of contact for technical support for internal and/or external customers across the entire enterprise.

Strong experience with documentation, customer support, or implementations of technical products Any experience creating training materials with Pendo is a PLUS Experience with learning management systems and video editing software (e.g., Vimeo, Adobe) Maintain the flexibility or ability to adapt to a fast-paced work environment and efficiently master new information and tasks Excellent teamwork capabilities with a focus on effective communication and collaborative problem-solving.

Job Description The position reports into the R&D Team Lead and is responsible for:Collaborate with internal teams and the Customer to ideate, design, and develop new products and processes, covering engineering analysis, prototyping, risk assessment, and qualification testingIndependently manage smaller development projects, considering technical aspects to ensure successful commercialization.

Motivated mentor: Exercise your technical chops while coaching and collaborating with junior software engineers. As a Senior Software Engineer at Liberty Mutual, you’ll consult on highly complex projects and solve technical problems, while working in an agile environment that has the creative energy of a start-up—and the full backing and comprehensive benefits of a Fortune 100 company.

Under the direction of the Director of Enterprise Client Services, the Help Desk Team Lead provides high touch customer service and leads a campus-based cross functional Support team (including End-User Support, Endpoint Support, and basic Audio-Visual (AV) troubleshooting and support) in the delivery of IT support and service to staff, faculty, and students throughout the University System of New Hampshire.

We want you to be a recent graduate, having a STEM undergraduate degree with a technical minor, a graduate degree with a technology focus, or completion of an accelerated learning program (accredited/state-licensed) in technology focused on foundational software development skills.

Utilizing a strong knowledge of the drug product development and commercial process, the job holder is expected to play a key role in fostering strong customer relationships in conjunction with Global Sales account owners and new customers providing feedback to internal teams so that Lonza can continuously optimize drug product offers and service levels.

These experts perform a variety of tasks; from conducting physical fitness tests to helping families relocate to new bases in order to support their fellow Airmen and keep our operations running smoothly.

Establish working relationships with global customer service, design engineering, quality, and production teams to support account management needs. Work closely with Server System Integrator customers, CSP, Data Center, Hyperscale, and Home Appliance customers to understand server rack slides & rail technical challenges & business goals and propose nVent solutions.

Use your knowledge in Database, Microsoft, Computer Hardware, Deliverable, Design, Technical Documentation, Documentation, Compliance documentation, Analysis documentation, Software documentation, Support documentation, Process Documentation, Project Documentation, Report Writing, Hardware and Software, Firmware, Medical Device, and Medical device reporting to perform your duties effectively.

The Work Of This Position Includes Customer Support Problems That Meet Current And Future Business Requirements Of The IRS And Its Customers. Serve as senior customer technical analyst with responsibility for resolving the most complex customer problems, e.g., by reimaging customer workstations and correcting other workstations affected by similar problems.

Ability to prepare customer-facing documentation and support at face-to-face meetings. The Reliability Engineer is responsible for providing reliability oversight of design activities including conducting technical risk assessments early in the design process, reviewing Qualification Test Plans and Qualification Test Reports in the development and validation phases, and reviewing the ability of manufacturing to meet the product design intent and providing the final Qualification Approval of release of new designs to manufacturing.

Assists with technical questions from Vendor to support Purchase DepartmentLead quotations of customer-owned tooling, both acquisition and modifications, in coordination with Purchasing.

For our government customers , LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.