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Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.
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SCHEDULE: Weekend closing shift availability JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness.
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POSITION DESCRIPTIONPOSITION TITLE: Member Experience Specialist (MES)FLSA STATUS: HourlyCOMPENSATION: Base rate of $15.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales.
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POSITION DESCRIPTIONPOSITION TITLE: Member Experience Specialist (MES)FLSA STATUS: HourlyCOMPENSATION: Base rate of $14 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales.
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At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. Implements the welcoming, non-intimidating VASA experience through our guest-to-member journey and creates an exceptional brand experience for guests and members.
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Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.
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Teach and coach MES staff on VASA's non-intimidating approach on how to convert a guest to a member. Responsible for recruiting, hiring, and training all MES team members. The MEL leads by example and coaches their Member Experience Specialists (MES) on how to provide a world-class experience for VASA members.
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