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The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume, often back-to-ack, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs.
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Each associate is expected to work to meet or exceed all departmental goals and deadlines and to maintain professional internal and external relationships that meet company core values, while delivering exceptional customer satisfaction overall.
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Maximus is seeking Customer Service Representative - Eligibility Specialists (ES) to join our team in Marion, IN. This role is responsible for receiving high volume, often back-to-back, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF) programs, recipients, and other members of the community.
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You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. + At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
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We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.
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You can work overtime hours during peak seasons. You carry the weight of ADP's service reputation and client satisfaction in your hands. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning.
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Professional at Home Jobs ( ) is seeking for someone to fill the position of a Customer Service Associate to work virtually in the U.S. only. TO BECOME AN AGENT: Apply at and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions.
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McKesson Pharmacy Services is currently seeking an Associate Customer Service Rep for their Livonia, MI Printing Services location. As an Associate Customer Service Representatives, you'll be a key member of our Customer Service Team, with focus on the Call Back program.
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Promptly replies and provides accurate information to customers regarding medical bill accounts via inbound and outbound telephone calls, e-mail, fax, regular mail correspondence or in person.
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Join a company committed to giving backandgenerating a lasting, positive impactupon the communities in which we work and live. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
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Answer inbound calls and research customer service history in database. Responsibilities include answering inbound calls, dispatching service calls and coordination of technician schedules.
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Field inbound calls and schedule appointments, intercept payments, and troubleshoot accounts. Work closely with the sales lead to stay up-to-date on service and product knowledge.
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Required - 1 year of customer service, healthcare, or office experience. Provides top quality customer service experience on every patient inquiry received to ensure and maintain high levels of patient satisfaction.
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SUMMARY: The Network Billing Customer Service Associate is responsible for taking inbound calls and answering emails from health care providers or clients regarding claims, as well as, communicating directly with billing and finance departments for outstanding actions.
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Make inbound/outbound calls when necessary to help customers. Customer service experience. Enter customer orders in the ASI system. Review customer purchase orders prior to order entry.
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inbound calls work customer service jobs Title: service associate in Lawrence, New Jersey
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