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3+ years experience in sales, account management and/or customer success in the ad tech/mar tech/digital media/marketing/advertising space, working with large advertisers and agencies. We're looking to hire a passionate and motivated Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science's partners.
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About the JobThe Bayview YMCA is one of the anchor service providers in Sunnydale, Huntersview and the Bayview Hunters Point communities. The overall goal of the Service Connector is to engage and connect families to needed resources and services to promote family stability and functioning, self-sufficiency, and housing stability.
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As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA , you'll be a part of bringing humanity to business. Handle and deescalate customer service situations.
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S response to customer escalationsTrack and report on key team metrics to inform CRO and CEO decision-makingDevelop frameworks and engagement models that optimize customer success, team staffing and overall customer engagementPartner with the VP, Customer Support to maximize effectiveness across organizations in service to our customersIdentify key trends in customer experience and health metrics in order to refine how we serve our customers.
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ResponsibilitiesAs a Customer Success Manager you will manage and develop long-term partnerships with some of the biggest online technologies in the world! Vast experience in content-marketingExperience working in a startup environmentWe are looking for a highly motivated, proactive, persuasive, quick learning and goal-oriented individual to join the Company’s Customer Success Team. Including managing existing customers and developing long-term partnerships.
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3-5 years of experience in a customer-centric role, preferably in a technology or service-driven environment. A history of providing responsive, direct, and solution-oriented customer service, including the ability to handle cancellations when necessary.
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If you are a seasoned Customer Success Manager or as Customer Marketer looking to transition into a customer success role and have a passion for partnering with customers and acting as a consultant and trusted advisor, this is the opportunity for you.
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The role of the Regional VP-Customer Success is to be the end-to-end leader for one of the regions for Innovaccer. Team Management: Grow andmanage a team of Director Customer Success who, in turn, will manage a certain number of accounts in that region and be responsible for adoption and expansion for those customers.
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Have 2+ years of experience as a service engineer, product support engineer, or similar role. A SPAN Service Engineer is patient, has a generalist’s mindset, and is an excellent technical problem solver.
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As a Customer Success Manager at Coperniq, you'll play a crucial role in changing the face of the energy industry. Title : Customer Success Manager. Minimum of 3 years of experience in Customer Success roles, in SaaS or tech companies.
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5+ years of Customer Success, Professional Services, or Consulting experience in a SaaS software environment with the ability to forge relationships with users, decision makers, and influential stakeholders.
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Responsibilities:Design and implement a robust service mesh architecture, encompassing traffic management, security, observability, and resilience for microservices across public and private clouds within our on-premises data centers.
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The main priority for this role is managing the global team of customer success engineers supporting Ouster Lidar sensors. The Manager of Global Customer Success Operations is a key support team member within our Customer Success Organization.
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What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.
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Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements. Ensure performance reviews/evaluations of the branch’s non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities.
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Title: customer service Company: Amazon in San Francisco, North-conway, New Hampshire
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