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We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients. Prior contact center or customer service experience is required.
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Prior experience in management, supervisor, or customer service leadership is highly preferred. If you are a highly motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents.
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A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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